Duties and Responsibilities:

• General office support: scheduling meetings, preparing and maintaining office records, reports, and correspondence pertaining to the professional(s)’s and/or management staff’s area of responsibility.
• Gathers, composes and types routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts and forms.
• Receives and screens emails and telephone calls, takes messages, schedules appointments for professional(s) and/or management staff and provides information to callers/emailers requiring knowledge of agency’s operations, supervisor’s point of view, and the interpretation and application of policies and procedures.
• Schedules and arranges meetings and conferences for professional(s) and/or management staff and notifies interested parties; makes travel reservations as needed.
• Takes minutes or recordings of meetings.
• Associates incoming correspondence with files or related materials needed for meetings, correspondence, and reports.
• Serves as liaison between management and staff by transmitting information, explaining appropriate work instructions, and following up on assignments.
• Maintains confidentiality of documents and information received.
• Keeps informed of office details and advises management of problems.
• Represents the best interest of MDHHS and MPHI at all times.
• Other duties as assigned.

Qualifications/Requirements:

Education: A high school diploma or equivalency is required. Associates degree in Public Administration or Business administration is preferred.

• Strong Microsoft Office skills, including Word, Excel, PowerPoint, and Teams.
• Knowledge of office practices, procedures, and computer software programs.
• Effective scheduling with ability to provide real-time support and time management skills.
• Ability to follow, apply, interpret, and explain instructions and/or guidelines.
• Self-starter, with the ability to meet schedules and deadlines of the work area.
• Ability to compose routine correspondence and generate reports.
• High level of independence with the ability to work remotely.
• Strong organizational skills.
• Development and implementation of the use of forms to support work area.
• Manage communication within the work area with strong customer service and communication skills.
• Demonstrate high level of personal integrity, dedication, creativity, flexibility, and initiative.