Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission
Microsoft Federal
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
Responsibilities
What you do
Pre-Sales Support
Collaborates with internal stakeholders (e.g., Solution Architect, Account Delivery Executive, Pursuit Lead, Sales Solution Specialist) in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW).
Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.
Technical Delivery
Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability.
Leads meetings with customers/partners to understand business needs. Uses business, industry and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.
Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates to project leads. Generates and delivers Work Breakdown Structure (WBS).
Implements solutions and may provide oversight and leadership on workstreams across domains while adhering to Microsoft Services processes. Aligns solutions with the intent of the architecture.
Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.
Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.
Intellectual Property Management
Business Development
Other
Qualifications
What you need
Required/Minimum Qualifications
Azure Infrastructure experience
Experience with providing private/hybrid/public cloud configurations, migrations, patterns, and practices.
Experience with cloud networking consulting, design, patterns, and implementation and in deploying solutions
Experience with implementation and transition of applications and data sets to cloud services
Bachelor’s Degree in Computer Science, Engineering, Finance, Business, or related field or equivalent experience
Travel
The majority of this role will be conducted remotely.
Will require up to 25% overnight travel when needed on-site if you are not within commuting distance to the work
The successful candidate must be a U.S. Citizen.
U.S. Citizenship Verification:
This position requires verification of US Citizenship to meet federal government security requirements.
Cloud Screening:
Candidates must be able to successfully complete and pass a Microsoft Cloud background screening.
Required Cloud Screenings will be administered on a recurring bi-annual basis.
Public Trust
The successful candidate must be a U.S. Citizen and have a U.S. Public Trust Position authorization. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
Citizenship Verification:
This position requires successful verification of the stated public trust position and requires verification of U.S. Citizenship to meet federal government security requirements.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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