Microsoft Looking for Costumer Success: Full-Time Opportunities at Ciudad de México, México Full Time

Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.  

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Learn more about our cultural attributes. 

Those hired into this role are invited to participate in Microsoft Aspire Experience, a two-year learning and development experience where you’ll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.

 

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today! 

Responsibilities

Cloud Solutions Architecture

Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.

• Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.
• Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels.
• Solicits input from others to contribute to proposals for viable solutions based on specific technical products. demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner.
• Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes.
• Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
• Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value.
• Ensures that the customer’s environment and applications are well-architected.

Qualifications

Minimum Qualifications

• Bachelor in Business Administration/Management, Marketing, Information Technology, Computer Science or related career, completed within the last 12 months.

Preferred Qualifications

• Passion for technology and customer obsessed.Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
• Excellent verbal and written communication, analytical and presentation skills. 
• Technical Certification in Cloud (e.g., Azure).
• Change Management Certification (e.g., Prosci).Power BI /Tableau or other data visualization experience preferred.
• SQL/R/Python or other programming/data science experience preferred. 
• Demonstrated ability to work both independently and collaboratively with multiple business partners and teams.
• Strong attention to detail and accuracy.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.