MillerKnoll Looking for VENDEDOR PALACIO DE HIERRO at Ciudad de México, México Full Time

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Purpose of the function

Sales advisor who seeks to comply with the individual sales plan and contribute to the annual Retail plan. Proactive and committed to reach and exceed the sales plan by developing new customers.

Apply the use of the available tools for the development of customers, maximizing sales considering internal processes and complete customer satisfaction.

Provide initiative and leadership on the sales floor, developing a deep knowledge regarding Herman Miller’s furniture portfolio (collections, trends and new products).

Specific Responsibilities

• Provide excellent customer service following internal processes
• Maintain the image of the showroom based on visual merchandising guidelines
• Compliance with sales metrics and individual KPIs on a daily, weekly and monthly basis in order to achieve the objectives of the showroom and the team
• Monthly inventories
• Compliance with policies and proceduresResolución de conflictos
• Detect customer needs to offer the right product
• Generate and update the customer database
• Perform after-sales follow-up to customers
• Generation of reports
• Attend trainings

Direct Reports

N/A

Direct internal contacts:

Retail Showroom Coordinator

Retail Wholesale Coordinator

Retail Manager

Person profile

Education:

• Bachelor’s degree in industrial design, interior design, architecture or related
• Truncated career, technical or studying bachelor’s degree. Desirable

Experience:

• Minimum experience of 3 years in sales for luxury brands, boutiques or shop in shop fashion, art galleries, designer furniture, leather goods.
• Experience in fast fashion high end channel is preferred

Preferred Skills:

• Passion for interior design and industrial design
• Results-oriented and excellent customer service
• Excellent communication and negotiation skills
• Knowledge of basic Microsoft Office parcels
• That they live in the DESIRABLE work area.
• Low – intermediate level of English

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.