Duties and Responsibilities
Receive, enter and process customer orders
Process scrap orders
Disposition and distribution of denied warranties and customer approved orders
Daily log updates
Production reporting
Assist with training as needed
Identify, assist, and troubleshoot with technicians, management, and customers with order investigations as needed
Sort and distribute the incoming product
Ship confirmation of orders
Assist with denied warranties as needed
Practice 5S and safety
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands
Repetitive motion
Must be able to lift up to 30 pounds
Education and Experience Requirements:
High School or GED diploma required
Proficient in Microsoft Office
Basic math and computer skills required
Excellent 10 key and typing skills
Physical and Weight Lifting Demands
The physical and weight lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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