Ministry of Justice – New Zealand Looking for Court Registry Officer-Tauranga at Tauranga, Bay of Plenty, New Zealand Full Time

Court Registry Officer – Tauranga District Court

Full- Time Permanent Role

Te whiwhinga mahi/The Opportunity

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your Main Responsibilities Will Include

• Customer Service – all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone, or email interactions.
• Case Management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

He Pūkenga Tou/Skills And Experience

Calling on your previous customer service experience and talent for multi tasking, you’ll play a key role in the day-to-day operations of the District Court. You’re an excellent communicator with good English and computer skills and have the ability to interact well with a wide range of people. You’re flexible, calm, resilient, and in no way daunted by the court environment. Must have a full clean New Zealand Drivers Licence.

To be successful, you will need to be

• Detail orientated and observant – the court has many different processes and case information needs to be accurate.
• Self-aware – you’ll understand our customers and will be confident working across a range of situations.
• Multi-task – you’ll understand that some of our processes are repetitive, but you’ll be able to manage conflicting priorities and move from one task to another quickly.
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Ko wai mātou/Who we are

At Te Tāhū o te Ture – the Ministry of Justice, we’re committed to working together for a fair and safe Aotearoa.

We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our teams through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It’s our promise to ensure our workplace is one where our people feel healthy and safe, supported, and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Utu ā-tau/Salary

The remuneration band for this role is $52,729 to $74,441 –Appointing salary will be based on skills and experience.

Tono Mai/How To Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on 16 July 2023, however we will be reviewing CV’s as they come in and inviting successful candidates to interview before the close date.