Ministry of Transportation Hiring For DRIVER CONTROL ANALYST at Toronto, ON Full Time

Apply your analytical and customer service skills with the Ministry of Transportation, Driver Improvement Office to improve how driver records are stored and administered.

What can I expect to do in this role?

In this role you will:

• ensure integrity of Ontario Driver records is maintained
• administer various licensing programs through analysis of complex legal, court, inter-ministerial and police documents
• apply changes to license qualifications in accordance with federal and provincial legislation and established ministry policies and procedures

How do I qualify?

Communication and Customer Service Skills:

• You have demonstrated communication and interpersonal skills to respond to inquiries, prepare correspondence and statistical reports
• You have experience in customer service to respond to phone inquiries

Analytical and Organizational Skills:

• You have demonstrated analytical and problem solving skills to identify and resolve complex problems with large volumes of documents, records and driver related matters, identify issues and trends and make recommendations
• You have demonstrated organizational skills to prioritize and schedule workload

Other Essential Skills:

• You have the ability to interpret and apply legislation, policies and procedures (e.g. Freedom of Information Privacy and Protection Act, Highway Traffic Act, Criminal Code of Canada, Provincial Offences Act, driver and vehicle licensing policies and procedures).
• You have experience in word processing, spreadsheet, database and software

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti- Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit theOPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Additional Information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

• T-MT-182011/22(6)