Miratel Solutions Looking for Bilingual Customer Service Agent at Toronto, ON Full Time

Now Hiring REMOTE BILINGUAL CALL CENTRE AGENTS to work for our 24/7 Inbound/Outbound call centre. The calls are very easy to handle and the work itself benefits a variety of incredible charitable causes. You must be located in Ontario, Canada to apply.

REQUIREMENTS:

• A friendly telephone voice with excellent verbal & written English and French language skills
• An ability to type a minimum of 30 wpm
• Strong communication skills with a natural aptitude for telephone customer service
• MUST be available to work on Fridays (you would not be scheduled every Friday)

MANDATORY REQUIREMENTS FOR YOUR HOME WORKSTATION:

• PC with Windows 8 or better (MAC’s or tablets are not compatible) with an available USB port for a headset
• Unlimited High Speed Internet Access with speeds of 10Mbps or higher
• Smartphone to download a free app
• Access to a webcam (computer or smartphone) to attend virtual training and feedback sessions as required
• Your home office workstation must be located in Ontario, Canada

WE OFFER:

• Flexible hours
• Fully-paid training
• Work from the comfort of your own home office
• Competitive compensation with premiums and bonuses
• An employee discount program that provides exclusive discounts and savings on a variety of products, services and entertainment;
• A friendly and supportive work environment
• Opportunities for advancement and skill development

PRIMARY JOB DUTIES: Answer inbound calls or make outbound calls on behalf of prominent charities. Easy peasy lemon squeezy : )

PLEASE NOTE: You must be currently eligible to work in Canada to apply for this position

Miratel Solutions welcomes and encourages applications from people with disabilities. Accommodations are available upon request via email to our HR department for candidates taking part in all aspects of the selection process.

We look forward to you joining our team!

Job Types: Part-time, Permanent

Salary: $16.50 per hour

Benefits:

• Casual dress
• Flexible schedule
• Store discount
• Work from home

Schedule:

COVID-19 considerations:
Work from home