Mitre 10 (New Zealand) Limited Looking for Service Desk – Mitre 10 Gisborne at Gisborne, Gisborne, New Zealand Full Time

This is your opportunity to join New Zealand’s number one home improvement store. Put your excellent customer service skills to work and become a part of our successful team at Mitre 10 Gisborne.

We are looking for someone that will provide outstanding customer service every time our customers walk through the doors and going the extra mile will be the norm. This is a full time position which will include one weekend day. Days and hours will be discussed at the interview stage.

Ideally, you will have had previous experience in a fast paced customer service role.

This Position Includes

• telephone use
• checkout sales, returns and item orders
• daily problem solving for customers
• customer click and collects/online orders
• ensuring the checkout service standards are met
• Previous cash handling skills
• The ability to work at a fast pace and maintain a high level of accuracy
• Good computer skills
• The ability to problem solve
• Cope well under pressure
• Confidence to lead, motivate and support the check out team
• A passion for customer service excellence
• Good time management and reliability
• Willingness to learn; and
• Excellent communication skills.