MOCA Hiring for Client Manager at Remote Full Time

We are looking for a connector to join the MOCA team to handle client communications and project management. You will work as a contractor from the comfort of your home. We call this position a MOCA Connector, and we are currently looking to hire a new Connector that would work 25-40 hours a week.

MOCA has 85 regular clients that are divided between the Connectors on our team. We partner with entrepreneurs and small teams in business development, creating and managing systems that will allow their businesses to run efficiently and providing strategic guidance and accountability. We assist with marketing, websites, and more.

The connector role is client-facing and is the role that connects our clients with the rest of our team. Connectors are responsible for the day-to-day management of assigned clients and the work that is done for them, including handling incoming communication, strategizing and collaborating with the team to figure out which projects will best serve the client, and organizing projects for delegation. The connector serves as a problem-solver and a guide for the project’s completion, tracking the progress of the client and their invoices, and ensuring the overall happiness of the client with our working relationship.

A Connector should have:

• Strong communication skills
• Attention to detail and organization
• Experience collaborating with a team
• The ability to problem-solve, research, and provide creative input
• A natural desire to want to learn new things and adapt (because you will learn lots of new things and things change quickly in our industry!)
• To care about our clients and their success. This role is not a checklist of tasks to be completed but rather a role where you get to showcase your creative problem-solving skills to uniquely serve our clients.

Please take a moment to watch the Company videos below to get familiar with what we do.

MOCA History + What We Do Now
https://www.loom.com/share/4f1bdc8443e5453080f9f7e4ac30faff

MOCA Team
https://www.loom.com/share/bf2a5969eae048d88fc6a1f388359909

MOCA Connector Role
https://www.loom.com/share/b41aafb3ed9843dd8812e3b2fd0e5422

MOCA Company Culture
https://www.loom.com/share/e265886b4e6f49a99f038e4f491edb6a

If you’re interested in the applying, we would love to get to know you better. Please complete the following with your application:

1. Make a video of yourself (on Loom, or program of your choice) and tell us more about you personally: where you’re located, what you like doing, etc.

2. Then in writing, please answer the following questions:

• Professionally: what type of work do you enjoy doing? What from your past jobs would you prefer not to do again? What kind of team environments have you worked in previously? What did you like? What didn’t you like?
• How many hours a week you’d be hoping to work a week with MOCA, ideally? What time(s) of day you would prefer to work?
• How you’re looking for MOCA to fit into your life: what interests you about this position and this company? Are you looking for something long-term or short-term? Are you planning to fit this around another job, school, or any other commitments?

Looking forward to meeting you!
Jess
Founder of MOCA

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training
• Work from home

Schedule:

• Monday to Friday

Work Location: Remote