About The Company
Our client is a Global Insurance company focused on helping people. They partner with some of New Zealand’s leading brands and embed a culture of going above and beyond for their customers.
About The Role
The Customer Care team is a telephone-based team that assists our client’s intermediaries and customers in the quoting, sale, and administration of the policies. This is an important customer-facing team that is charged with delivering exceptional customer service, advice, and support to our partners and customers. As an effective team member, you will be highly knowledgeable about our client’s products, systems, and processes.
You’ll Be Responsible For
About You:
In this key position, you will need to have excellent customer service skills and an engaging phone manner to support customers. You will be passionate about providing assistance. You will need to be diplomatic, empathetic, and professional to ensure that customers feel comfortable and confident when talking to you about their policy and requirements.
Other Skills And Experience Include
If you (or someone you know) are a team player who loves going the extra mile for customers Apply Now or for more information reach out to [email protected] or [email protected]
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