Moneris Hiring for Learning Consultant – Agile (Hybrid) Job at Toronto Full Time

At Moneris, we are re-imagining commerce and shaping the future of FinTech. To do that, we empower our teams to redefine what’s possible, enable them with the right tools, and support them every step of the way.

Connect. Impact. Grow. Turn your passion into purpose with a career at Moneris.

Your Moneris Career – The Opportunity

Through a variety of learning practices, including classroom, virtual, self-directed, or blended learning experiences, the Learning Consultant –Agile is responsible for creating innovative and engaging performance improvement solutions to achieve strategic business outcomes and empower employees to deliver outstanding experiences to our customers and partners. The role consults with key stakeholders to research, recommend, design, develop and deliver integrated, comprehensive training solutions for small to medium-sized and/or medium complexity initiatives, while fostering innovation through talent and culture.

Your Moneris Career – What you’ll do

• In partnership with Agile coaches, develops and maintains learning solutions to support the Agile transformation
• Conduct needs assessment independently or in collaboration with subject matter experts (SMEs) identified by impacted business unit(s)
• Identify causes of performance gaps and recommends appropriate learning or non-learning solutions in collaboration with the department
• Actions detailed learning proposals outlining the business need, learning audience, learning solution, learning schedule, success measures, and roles and responsibilities for stakeholders and T&OD
• Create the learning materials for classroom, virtual, self-directed, or blended learning experiences
• Demonstrate and apply digital tools and skills consistently through design consulting, mentoring and implementation
• Focus on innovation in learning, and find ways to maximize efficiencies in the development cycle to reduce project timelines
• Schedule content reviews as applicable with SMEs and the T&OD team
• Implement project plans for assigned initiatives applying Agile methodology
• Conduct train-the-trainer sessions as appropriate and provides all delivery requirements to facilitators
• Use Workday for class administration such as attendance and leveraging for digital modules
• Conduct regular analysis of learner results, summarizes and presents findings and recommendations to stakeholders
• Maintain content integrity of assigned programs through ongoing analysis, delivery observation, and post-delivery/implementation reviews

Your Moneris Career – What you bring

Must-have…

• Bachelor’s degree preferred
• Diploma in Adult Learning or a related field or related experience in a similar role
• Agile certification considered an asset
• CTP or CTPD designation considered an asset
• 3-5 years of relevant experience in adult learning practices, instructional design, and Agile methodologies
• Proficient with Microsoft 365 (MS Teams, MS Forms, OneDrive, SharePoint)
• Knowledge of digital authoring tools (e.g. Articulate 360, Camtasia, Vyond, Adobe Audition)
• Knowledge of digital hosting platforms (e.g. Wistia, SoundCloud, Stream)
• Knowledge of Learning Management Systems (e.g. Workday)
• Experience with learning measurement and evaluation methodologies and best practices
• Familiar with current learning and performance improvement industry standards, approaches, and innovations

Nice-to-have…

• Experience working in an organization that uses the agile methodology considered an asset
• Experience in the payment industry considered an asset
• Knowledge of Jira and Confluence is an asset
• Bilingualism in English and French is an asset

We understand that marginalized individuals experience greater imposter syndrome because of systemic barriers. We encourage you to apply even if you don’t think you meet all of the requirements.

Your Moneris Career – What you get

• Emphasis on Wellness – Meeting Free Fridays (MF2), company-wide holiday closure, just to name a few
• RRSP matching & defined contribution pension plan
• Flexible benefits package starting from Day 1
• Thrive in a Hybrid or Remote Model – including a tech peripheral rebate
• Learning & development programs and resources – plus unlimited free access to LinkedIn Learning
• EAP (Employee Assistance Program), Educational Assistance and Recognition Program
• Employee perk program with incredible discounts for over 2,400 vendors & exclusive banking offers from BMO and RBC
• Get involved in one or many of our Employee Inclusion Groups (EIGs) including the Black Employee Network, Moneris Immigrants Society, 2SLGBTQIA+ EIG, just to name a few

Your Moneris Career – Who you’ll work with

Our Human Resources (HR) department is made up of five functions: Human Resources Business Partnership (HRBP), Talent Acquisition (TA), Talent & Organizational Development (T&OD), Total Rewards (TR) and Diversity, Equity & Inclusion (DEI). Together, our purpose is to activate purpose and unleash potential so our people and Moneris can thrive and grow. We aspire to accomplish this through our vision of transforming aspirations into meaningful work and life moments.

Your Moneris Career – Who we are

Moneris was created as a joint investment between RBC and BMO Bank of Montreal (including Harris Bank) in December 2000. By maintaining the tradition of security and strength of our parent banks, today we are Canada’s #1 processor, and one of North America’s largest.

#INDOTH

Job Type: Full-time

Benefits:

• Employee assistance program
• Extended health care
• RRSP match
• Store discount

Work Location: On the road