Money and Pensions Service Hiring for Head of Employee Experience & Business Partnering at London ECN Full Time

Head of Employee Experience & Business Partnering

£90,000 circa

12-month FTC

London Office Base with Hybrid Working

“As the Head of Employee Experience & Business Partnering you will have the empowerment to make a real difference and increase the credibility of our in-house HR service. You will work closely with our Director of People, Culture & Skills, to refine and develop the HR business offering and implement new plans, making positive change across this area of HR delivery to enable the business to deliver its corporate plan.”

“At the Money and Pensions Service, this is truly a rare opportunity in the senior leadership team. It is currently being advertised on a FTC basis, however this role is very likely to move to a permanent contract once the “Places for Growth” strategy is complete.”

To join us as Head of Employee Experience & Business Partnering, you will be a natural leader at both strategic and operational levels. This is not a career move for the faint hearted, you will need the resilience, experience and interpersonal skills to lead the People Experience Team and transform our advice, guidance and partnering services.

Leading a team of 4 HRBPs with a wider team of 14, you will be crucial to implementing a new way of working to enable HR Business Partners to focus on senior level guidance, complex queries, casework and business projects.

You will be part of creating a new advice and guidance layer to respond to transactional queries and manage simple processes. You will have the ability to engage people through the change process, but also have the resilience to overcome challenges or resistance to achieve an outstanding HR service.

The Head of Employee Experience & Business Partnering at MaPS will need to demonstrate the following skills and experience;

· Has previously led a large team of HR professionals.

· Can provide outstanding leadership, support and line management through coaching, mentoring and performance management.

· Be seen as the HR technical expert for; policy, employee relations, business partnering, learning & development, diversity & inclusion, talent management and engagement.

· Demonstrate previous experience of building effective relations with unions and / or employee representatives.

· Successfully delivered both strategic and operational insight, interventions and services.

· Have experience of setting up and enhancing a new service within HR, be it a new part of an HR function or a transformed service delivery model.

· A confident and approachable leader who can work in collaboration, seen as a role model with gravitas.

· Able to motivate teams with the ability to influence others to deliver organisational change.

· Has previously used data and analytics to measure the effectiveness of service delivery and policies and can identify and implement continuous improvement to a HR function.

· Desirable but not essential; a working knowledge of HR in the public sector or understanding the mechanics of being an ALB is an advantage.

Candidates applying for the role will need to demonstrate the following personal qualities:

· Able to operate and challenge from a place of credibility and confidence in your own abilities.

· Show resilience and determination to work through ambiguity.

· Can work at pace often giving discretionary effort.

· Ownership: taking personal responsibility to ensure that deadlines are met, and goals achieved.

You will need to evidence the following qualifications:

· CIPD qualification (chartered/level 7) or equivalent.

· Coaching qualification (desirable)

Working for MaPS:

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves to our values.

Caring. We care about our colleagues and people whose lives we are here to transform.

Connecting. We will transform lives through our ability to make positive connections.

Transforming. We are committed to transforming lives and make a positive societal impact.

We help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

By fostering our values, we are very proud of the inclusive working environment that we have created. We are committed to attracting people of all backgrounds, we want our colleagues to reflect our customers and the people we assist.

What Money and Pensions Service can offer you?

• Generous Annual Leave – 30 days plus Bank Holidays

• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)

• Interest-free loan to help you buy season tickets for buses and trains

• Cycle to work Scheme

• Subsidised eye test & flu jabs

• Life assurance scheme

• Give as you earn scheme

• Employee assistance programme (EAP)

• PAM Assist and PAM Life scheme (Wellbeing)

• Enhanced family and sick pay

• Paid volunteering (2 days a year)

• Recognition Scheme

• Discounts portal to numerous retailers

Job Reference; MaPS000244

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: From £90,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Sick pay
• Work from home

Schedule:

• Monday to Friday

Reference ID: MaPS000244