Mons Royale Looking for E-Commerce Specialist at Otago, New Zealand Full Time

At Mons Royale, we believe action and adventure sports can better people and the planet. The majority of clothing designed for these sports is not good for the planet; our goal is to shift riders from synthetics to natural fibres and inspire the rider to a life of action (activism) and adventure.

We are a growing brand with a big mission and this is an exciting position within our commercial team. The E-Commerce Specialist plays a critical role in supporting the development of our Mons Royale websites across the world, ensuring they run smoothly and achieve their goals. This role reports to the E-Commerce Manager and is responsible for the day-to-day operations of our E-Commerce business including onsite product management, implementing seasonal range launches and aligning all touchpoints on the digital journey.

While previous E-Commerce experience is an advantage, for someone with the right transferrable skills and attitude we are open to developing your E-Commerce and digital prowess. Most importantly, you have a thirst to develop your E-Commerce capability and be part of a successful & growing global apparel business.

Responsibilities

• Onsite Product & Image Management. Provide ongoing management of product assortment across devices; adding/removing styles, updating pricing, site creative and general auditing. Provide ongoing product maintenance; archiving and redirecting, image updates, copy adjustments, and regional language updates.
• Integrate the Mons digital experience. Collaborate to create and execute seasonal merchandising plans to deliver a compelling consumer experience and to effectively present product stories in an integrated manner across all E-Commerce touch points (website, email, social, display etc.)
• Performance and Bug Management. Demonstrate ownership of the site, closely watching functionality and performance, catching problems and tackling bugs and mistakes with a high level of urgency.
• Optimise Post-Purchase Email flows. Lead and manage abandoned cart, review requests, email sign-ups, contact form auto-replies, and delivery updates for a seamless consumer experience.

Requirements

• 2+ years of relevant experience
• Excellent communication and planning skills, with high attention to detail
• Shopify / CMS, Excel, copywriting skills

Benefits

Opportunity for growth.

Mons Royale is a fast-growing brand in the action and adventure sports space with lots of opportunities for career development, within and outside NZ.

Mountain town lifestyle and flexibility.

Our offices are based in mountain towns because we value time spent in the outdoors and want to enable and encourage our staff to achieve a work/life balance. While we do work hard and put in the hours, we also believe in having a life outside of the workplace. We want to make the most of being based in mountain towns so encourage things like a flexible schedule and flexible time-off policy. This role will be based in our head office in Wanaka.

We value people and our team.

Company culture is important to us. We’re often together in the mountains, or catching up for a happy-hour bike ride. Monday morning re-caps of weekend adventures are somewhere between inspiring and crazy!

Embracing the entrepreneurial spirit.

Being a part of a fast-growing brand means that there’s never a dull moment and that you’ll likely be involved in a lot of opportunities that may fall outside of your typical job description. Whether it be helping with an event or being a part of cross-functional meetings, there are always new things to learn.

Competitive Salary, Product Allowance and Industry Discounts.

Applications close at 5 pm on 16th July 2023.