This role plays a key part in our patient journey, supporting to ensure we deliver customer service to our patients which compliments the provision of high quality private eye care services.
PROBATIONARY PERIOD
This post will be subject to a probationary period of 6 months.
During the probationary period, your suitability for continued employment will be assessed and provided a satisfactory standard is achieved and maintained, your employment will be confirmed. The probationary period may be extended
Or your employment terminated either during or at the end of probation, in line with the trust Probationary Policy. For the duration of the probation period, the notice period will be in line with contractual obligations on either side.
As an Admissions Clerk, your key role is to provide an effective and efficient booking service within the Private Patients department.
You will be the first point of contact for Consultant teams and patients who have queries about their admission for surgery. You will work closely with the Practice Managers and the clinical team, and it is important that you are knowledgeable, courteous and professional in your dealings with patients, Consultants and other staff teams.
We are looking to recruit a candidate with good IT skills, who is enthusiastic, friendly, polite and caring – and who wants to learn. You should enjoy being organized and busy!
Attention to detail and being able to prioritise your own workload is key.
Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research and education.
Moorfields Private is the London-based private division of Moorfields Eye Hospital NHS Foundation Trust. All of our focus is on providing you with the very best care to improve your sight.
We have built an international reputation as a well-respected and trusted provider of high quality private eye care services which includes consultations, second opinions and treatment for adults and children.
Our dedicated private facilities offer fee-paying patients personalised eye care and added comfort for both day cases and overnight stays.
Being part of Moorfields provides our patients with the reassurance that they will be seen by world-class consultant eye specialists who provide treatment and care for private patients with a wide range of eye problems, from common complaints to the most complex eye health conditions.
We offer the most comprehensive range of eye care services available in the UK, which includes the latestlaser eye surgeryand vision corrections procedures and consultants specialising incosmetic eye treatment.
Our financial surplus is re-invested back into Moorfields to support NHS services
The Moorfields Way is to be caring, organised, excellent and inclusive, and we expect all applicants for our posts to commit to upholding these values.
Admissions Clerkswork diligently and conscientiously in the management of the patient inpatient journey. As the face of Moorfields Private it is important that they are knowledgeable, courteous and professional in their dealings with patients, members of the public, Consultants and other staff teams.
The team provide an effective and efficient admission booking service for private patients, ensuring that all patients are booked in line with agreed processes and procedures in a timely manner.
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