Morgan McKinley Hiring for Customer Service Agent-Remote Job at Laois , Ireland Full Time

Ireland’s leading customer service company is expanding their workforce. They are seeking dedicated employees who are passionate about providing excellent customer care. Our client is offering Permanently Remote, Full-Time roles with a wide range of benefits, making this role suitable for those looking to permanently work from home.

Hours of work: Shifts 08:00-21:00, weekend shifts included

Monday-Sunday, with Time & Half on weekends

Salary: €11 per hour

Location: 100% Remote

Duties of a Customer Service Agent include:

Providing relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, web chat and social media platforms.

– Using your product knowledge to solve problems for customers

– Effectively managing a database through accurate and efficient data entry

– Adhering strictly to data protection and confidentiality laws

– Ad hoc duties as required

Our ideal candidate:

– Previous Customer Service experience

– Excellent verbal and written communication skills

– A high level of accuracy and attention to detail

– Strong computer skills

– Proven ability to deal with problems and solve them effectively

– Ability to work well either individually or as part of a team.

Whilst this role is permanently remote, it is essential that you are a resident in the Republic of Ireland.

An appropriate work from home environment is also essential-a quiet space, stable mobile phone coverage and high-speed internet connection.

All necessary equipment & full training is provided.

Employee Benefits include:

• Wellbeing programme focused on employee health and wellness

• Health Insurance Discount Programme

• Employee Assistance Programme

• Pension Scheme

• Employee Discounts

• Life Cover

• Internal Development Programmes

• Refer a Friend Scheme

• Cycle to Work Scheme

• Leap Card Tax Saver

• Maternity Pay & Paternity Pay

If you are interested in working in a fast paced environment, with plenty of opportunities to progress alongside an excellent team, apply here!

Job Types: Full-time, Permanent

Salary: From €11.00 per hour

Benefits:

• Employee discount
• Wellness program
• Work from home