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Morgan Stanley Hiring for Receptionist Job at Scottsdale, AZ Full Time
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Receptionist
Job Number:
3200242
POSTING DATE: Feb 1, 2022
PRIMARY LOCATION: Americas-United States of America-Arizona-Scottsdale
EDUCATION LEVEL: Refer to Position Description
JOB: Wealth Management
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Non-Exempt
DESCRIPTION
POSITION SUMMARY:
Receptionists are the first point of contact for clients and others visiting the branch or calling into the branch. The Receptionist must be able to answer general questions and direct clients to the appropriate party when needed. In this role, you will also have the opportunity to expand your knowledge of the firm’s Wealth Management business as you build your career in the organization.
DUTIES and RESPONSIBILITIES:
Greet clients and visitors to office with warmth and professionalism, guiding them to the proper personnel
Answer incoming calls in cordial, professional and timely manner, transferring calls to appropriate individuals
Maintain call logs and take accurate, thorough messages that are received
Handle general inquiries, following the firm’s policies and procedures
Perform other responsibilities as directed by the Complex / Branch Manager such as filing, re-stocking and ordering branch supplies, maintaining office pantry, facilities support, scheduling branch meetings, etc.
Provide coverage/support for various operations functions if/as needed such as mail services and document and deposit scanning
QUALIFICATIONS
MINIMUM QUALIFICATIONS
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High school diploma or equivalent preferred
Knowledge/Skills
Professional call etiquette
Knowledge of telephone equipment is preferred
Basic computer skills, including Microsoft Office products
Ability to communicate with colleagues and clients
Dedication to customer service
Ability to work in a fast-paced, evolving environment
Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Reports to:
Business Service Manager
Morgan Stanley
EOE committed to diversifying its workforce.
M/F/D/V.
