Mount Valley Foundation Services Hiring for Production Administrative Assistant Job at Charleston, SC Full Time

Mount Valley Foundation Services, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across South Carolina, and parts of North Carolina and Georgia. With fully trained technicians, industry-leading products, and nationally backed warranties, Mount Valley is here to restore your foundation or crawlspace.

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.

What we provide for our employees:

• Bi-weekly Pay
• Full-time nonseasonal work!!!
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.

Job Responsibilities:

• Attention to detail and ability to multi-task are essential
• Must be self-motivated and diligent in following through with tasks until completion
• Customer’s main contact throughout the cycle of their installation
• Work with customers to confirm installation dates and understand expectations prior to install
• Coordinating subcontractors
• Responsible for daily calendar and customer needs for 10-12 crews
• Quality Assurance Calls after every project, including collection inquiries
• Weekly packets for customers and crews

Job Requirements:

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Additional Information

• 
  Schedule: M-F (8 AM to 5 PM)
• 
  Pay rate: $16-18.00 (Hourly)

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