This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/5697065
• DescriptionSUMMARYThe Electronic Health Record Specialist is responsible for providing customer service while maintaining patient demographics and insurance records. • Performs routine duties associated with patient scheduling, payments, co-payments and maintaining medical records. • ESSENTIAL DUTIES AND RESPONSIBILITIES include the following • Other duties may be assigned. • Updates patient demographics at each visit. • Verifies insurance information at each visit. • Performs cashiering functions. • Collects payments and prints receipts. • Closes daily batch and balances cash drawer within plus or minus $5.00. • Places money bag in the safe at the end of each shift. • Ensures completion of all forms, obtains appropriate signatures (assignment of benefits, consent for treatment), and notes in the computer release of information, privacy policy and assignment of benefits. • Appropriately schedules appointments per department guidelines; provides each patient with future appointments with an appointment card per department protocol as evidenced by appointment audit. • Obtains medical records for same day appointments. • Answers telephone by the third ring. • Identifies the department, their name and asks, “May I help you?” • Facilitates the distribution/receipt of all medical charts from the satellite clinics to the main site. • Purges records yearly in accordance with MPHC Policies and Procedures. • Assigns medical records for release of information. • Processes and/or prepares medical records for release of information. • Maintains the record management computer system and ensures accuracy. • Performs other duties as assigned. • ADDITIONAL RESPONSIBILITIESPromotes positive patient/guest relation in accordance with Mountain Park Health Center (MPHC) policies, providing a high level of quality in personal attention and service to patients and visitors. • Complies with MPHC Safety Policies and Procedures. • Ensures compliance with governmental licensing and regulatory requirements where applicable. • Conducts annual review of and complete/suggest on-going revisions of the Policies and Procedures specific to his/her department. • Maintains familiarity with and abide by all established facility and departmental policies and procedures, noting changes when they are published/posted. • Conducts himself/herself in a manner consistent with the Mission Statement and Values of MPHC.Observes and respects the confidentiality of information in regard to patients, visitors and co-workers employees including salary information, if exposed to any of the above referenced information in the course of his/her job function. • Dresses according to MPHC’s dress code policy and procedure, as well as, complies with specific departmental regulations pertaining to employee appearance. • Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication. • Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers.
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