MountainView Accommodation Looking for hotel front desk clerk at Whistler, BC Full Time

or equivalent experience

Other Languages

Spanish; Castilian

Business Equipment and Computer Applications

Word processing software

Spreadsheet

Opera

Internet

Central reservation system (CRS)

Work Setting

Hospitality industry

Hotel, motel, resort

Specific Skills

Take, cancel and change room reservations

Register arriving guests and assign rooms

Provide information on hotel facilities and services

Process group arrivals and departures

Process guests’ departures, calculate charges and receive payments

Perform light housekeeping and cleaning duties

Investigate and resolve complaints and claims

Answer telephone and relay telephone calls and messages

Clerical duties (i.e. faxing, filing, photocopying)

Provide general information about points of interest in the area

Follow emergency and safety procedures

Provide customer service

Assist clients/guests with special needs

Transportation/Travel Information

Valid driver’s licence

Travel expenses not paid by employer

Public transportation is available

Work Conditions and Physical Capabilities

Work under pressure

Attention to detail

Work Location Information

Staff accommodation available

Willing to relocate

Relocation costs not covered by employer

Personal Suitability

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Excellent written communication

Client focus

Dependability

Judgement

Reliability

Organized

Health benefits

Health care plan

Dental plan

Financial benefits

Bonus

Other benefits

Team building opportunities

Screening questions

Are you currently legally able to work in Canada?

Are you willing to relocate for this position?

Do you have previous experience in this field of employment?

Are you available for the advertised start date?

Student status

Full time enrollment