M&S Hiring For Liffey valley operations Advisor at Dublin, County Dublin Full Time

Sales Advisor

Key Capabilities

Liffey Valley operations advisor, part time/temporary, 24 hours

WEEK 1

SUNDAY – 1330-2030

MONDAY – 1800-2200

TUESDAY – 1600-2200

SATURDAY – 1430-2130

WEEK 2

SUNDAY – 1330-2030

TUESDAY – 1600-2200

THURSDAY – 1630-2230

FRIDAY – 1730-2230

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours

Always put the customer first and prioritise customer before task

Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability

Involvement in Plan A activity to support store and local community initiatives

Selling

Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels

Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions

Actively take part in store events to achieve selling targets.

Create selling opportunities at all service points

Store

Understand the store business priorities and play your part to improving the store performance

Follow safe and legal working practices

Make every penny count by working productively and minimise losses throughout the store

Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs

Own your personal development, continuing to look for opportunities to grow your knowledge

Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team