Mt Ruapehu Hiring for Lift Attendant Job at New Zealand Full Time

Click HERE to apply at the Winter 2023 role and select the department/role that you are most interested in.

We are looking for energetic individuals in this social and technical role to join us for the upcoming season.

Working at Mt Ruapehu, you’ll be surrounded by like-minded people who are committed to caring for people and place. Our entire whanau play key roles in delivering inspiring, empowering and exceptional experiences whether it’s for our manuhiri or our team. Delivering on our values means being at our peak and we’re here to support you in your role with us.

Everyone here shares a passion for the maunga and the surrounding region because of the endless possibilities for adventure. Whether it’s because you love nature, the truly unique world heritage area, there are opportunities to contribute at every turn.

Mō te tūnga | About the role

If you are not having fun in this department, you are not doing it right. If you love the outdoors and want to be part of an awesome team then there may be a role here for you. The Lift Operations team are responsible for getting our guests onto the lifts and up to the ski area in a safe and efficient manner. As well as providing an efficient and friendly service to guests, you will need to:

• Make sure our guests have loads of fun!
• Ensure all safety and operational checks have been completed thoroughly and within set timeframes, and that high quality standards are maintained.
• Operate various types of lifts ie. carpet, chairlifts, gondola
• Deal with complaints, compliments and suggestions in a helpful and empathetic manner.
• Provide assistance to your fellow team members and around the mountain at all times.
• Carry out any other duties as required by the Head of Department and/or Supervisors, including assisting other departments as required.

Ngā pūmanawatanga ōu | What you will bring

We are predominately looking for Lift Attendants and De-Icers, and as part of being in the Lift Operation team you may be required to work across these roles during the season. The ability to communicate to a variety of people from different backgrounds and ages and a BIG SMILE are essential. Tasks can include shoveling snow, some maintenance of lift equipment, moving equipment and ski racks, de-icing towers and snow clearing. On top of this, our team members also demonstrate the following:

• Commitment to great guest service.
• Ability to build effective working relationships with a wide range of people.
• Respond in a positive and proactive manner to feedback from supervisors and Head of Departments.
• Maintain an approachable and co-operative persona with co-workers and guests.
• Punctual and reliable.
• High energy levels.
• Love working outside and a tolerance for uncertain market and weather conditions.
• A flexible approach to rosters, guest needs and the direction of the organisation.
• Helpfulness when dealing with others.
• A positive, fun and happy personality!

Working with us brings with it some pretty cool benefits, and we think we’re a pretty awesome team to spend your days with. Joining the Ruapehu whanau, you will also need to share a set of values that helps make us who we are. We are guided by the principle of upholding the mana of the maunga through Manaakitanga (for people), Kaitiakitanga (for place) and Kotahitanga (together as one) so being able to work alongside others productively, create meaningful connections with everyone, and support our role as kaitiaki is essential for success.

Tono mai – Apply now

Click HERE to apply and select the department/role that you are most interested in. Applications are submitted through the Winter 2023 – Apply Now job so that we can filter your application and give you the best chance of success.

** Research shows that while men apply to jobs when they meet approximately 60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. If you think you have what it takes for this role but maybe you don’t meet every single bullet point above, we encourage you to get in touch. We’d love to hear from you and see if you could be a great fit for our whanau.