Company Overview:
Mueller Reports has been a national services provider for over 40 years. We are recognized by lenders and top insurance carriers for providing industry leading time service, quality, customer service and technology. Mueller takes pride in recruiting and training motivated individuals for either full or part time careers in the real estate reporting industry.
Our Operations team is seeking qualified applicants for a full time Scheduling Assistant in the Tonawanda, NY office or as a remote position.
Job Description:
We are hiring a Scheduling Assistant (SA) who will be responsible for making daily outbound calls to schedule inspection services for our Field Representatives (FRs). The SA works directly with FRs and Policyholders (PHs). The SA reports to the Logistics Director (LD) of their region. It will be the SA ’s responsibility to ensure client expectations are met via scheduling appointments within the confines of our provided service level agreements (SLAs).
The SA is a cross departmental role that focuses on inventory management and case assignment. The SA will work closely with Logistic Managers (LMs) who are responsible for achieving and maintaining strong operational performance in their assigned region.
The ideal candidate demonstrates:
Responsibilities include:
Outreach, Appointment Setting, and Case Assignment
Customer Service
Other duties as assigned
Qualifications:
Preferred Experience
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
Schedule:
Experience:
Work Location: Remote
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