Muster Recruit Hiring for Warranty Administrator Job at New Zealand Full Time

Our client is on the hunt for their next Warranty Administrator based in Newmarket.

This is a role that will suite a technically minded, analytical individual wanting to move into a more administrative environment. Full training and induction will be provided by the senior personnel within the department.

You will be required to administer the warranty process for all manufacturer warranty claims, advise the service team of any relevant issues, and administer service plans with the OEM distributor.

The role will work alongside the service team, providing extra administrative support whilst broadening your skill set and being part of a close-knit professional team.

The benefits

• Flexible hours – choose which shift you would prefer
• Competitive salary and commission
• Ongoing personal and professional development
• Working for one of the best employers in the NZ automotive industry

Requirements for this position

• Knowledge and experience of the automotive industry
• Clear communication and attention to detail
• Knowledge of warranty processes and systems ideally
• Technical aptitude
• Strong IT skills

Your duties will Include

• Process warranty claims
• Coordinate destruction of parts
• Coordinate warranty parts with the manufacturer
• Process warranty credit notes
• Complete monthly reconciliation
• Complete service plan claims
• Maintain complete knowledge of warranty and service policy
• Participate in the delivery of warranty training for technicians and frontline staff when required
• Compile action plan from audit results and facilitate completion of all actions
• Develop and maintain a complete understanding of all brand policy

If you are interested in this opportunity apply now with your CV and a relevant cover letter.

For any queries on this role call Pierre at Musterrecruit on 09 394 7444.