National Bank of Canada Looking for System configurator at Montréal, QC Full Time

Primary Locations: Montreal, Quebec

Attendance: Hybrid

Employee Status: Regular

Schedule: Full-time

Do you love being the go-to person for all computer-related problems?

Are you an expert in IT office support?

Do you love resolving issues at the source of the problem?

Do you thrive working in a fast and dynamic environment will being in contact with new technologies?

You will work with the workstations and end user computing team that manages the infrastructure that support our BNC end users.

More information about the role?

Provide clients with level 3 IT support and ensuring a long lasting resolution to prevent recurrences.

Work with other IT teams (level 2 and other infrastructure teams) to resolve issue quickly and help implement new technologies.

Follow up with users and IT partners

Be proactive by anticipating and mitigating potential issues and identifying root causes to minimize the likelihood that issues will reoccur.

Participate in the knowledge transfer towards level 2 when new solutions or technologies require new skill sets.

Assess the potential impacts of rolling out new technologies and take part in various complex analyses to assess and identify potential issues in regards to our ecosystem. with the Financial Markets/Trading ecosystem. Make recommendations to optimize system efficiency and resolve major/minor issues.

Ensure the integrity and the stability of our environment.

In addition, you will:
Participate to the support and maintenance of our external suppliers who depend on our infrastructure to provide services to our users.

Participate in IT project analysis and other project activities.

Help maintain the stability of SCCM and the imaging system. Configure/set up workstations and modify existing applications to meet users’ needs.

Do troubleshooting of applications and find viable solutions for the users as well as for the support teams.

Participate in Pentest’s recurring activities to ensure compliance of our desktop environments.

Do you love being the go-to person for all computer-related problems?

Are you an expert in IT office support?

Do you love resolving issues at the source of the problem?

Do you thrive working in a fast and dynamic environment will being in contact with new technologies?

You will work with the workstations and end user computing team that manages the infrastructure that support our BNC end users.

More information about the role?

Provide clients with level 3 IT support and ensuring a long lasting resolution to prevent recurrences.

Work with other IT teams (level 2 and other infrastructure teams) to resolve issue quickly and help implement new technologies.

Follow up with users and IT partners

Be proactive by anticipating and mitigating potential issues and identifying root causes to minimize the likelihood that issues will reoccur.

Participate in the knowledge transfer towards level 2 when new solutions or technologies require new skill sets.

Assess the potential impacts of rolling out new technologies and take part in various complex analyses to assess and identify potential issues in regards to our ecosystem. with the Financial Markets/Trading ecosystem. Make recommendations to optimize system efficiency and resolve major/minor issues.

Ensure the integrity and the stability of our environment.

In addition, you will:
Participate to the support and maintenance of our external suppliers who depend on our infrastructure to provide services to our users.

Participate in IT project analysis and other project activities.

Help maintain the stability of SCCM and the imaging system. Configure/set up workstations and modify existing applications to meet users’ needs.

Do troubleshooting of applications and find viable solutions for the users as well as for the support teams.

Participate in Pentest’s recurring activities to ensure compliance of our desktop environments.

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Initiatives promoting community involvement

Telemedicine service

Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We’re putting people first

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?

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