National Zakat Foundation Looking for Caseworker NH at Scarborough, ON Full Time

Under the supervision of the Regional Manager, the Caseworker is primarily responsible for processing and administering all aspects of casework including Intake, Move In, Needs Assessment, Case Planning and Move Out. The Caseworker will provide support, security, advocacy, information, education and referrals to Nisa Home clients while developing a relationship that nurtures client independence.

KEY RESPONSIBLITIES

CASEWORK MANAGEMENT

1Intake

Screen potential residents for intake suitability when required by House Manager

Participate in the selection and admission of residents to appropriate program

Review client background information, interview clients to obtain case history and prepare intake reports

Conduct a thorough analysis of documents and application form to ensure completion

2. Move In

Provide pick up service for client move-in, if required

Prepare and assign bed room, cupboard, linens and towels to client(s)

Provide a Nisa Homes number for client(s)

Provide a welcome pack for the client(s)

Conduct initial meeting with client to review and sign-off house rules, liability, consent and confidentiality agreements

Conduct house tour and introduce client to other house guests and staff

3.Needs Assessment

Assess client’s immediate needs within 2-3 days of client move-in

Inform client(s) of various options and resources that are available to meet their needs

Guide client(s) in developing and implementing a plan of action for their 3 month stay at the home

Provide necessary support and assistance for the client to ensure action plan is achieved

Move Out

Encourage and support clients to secure sustainable housing within the community

Assist client in accessing various community or governmental programs regarding housing, welfare, childcare, child benefits, disability, English Language training, etc.

CLIENT SUPPORT AND DEVELOPMENT

Meet with client(s) weekly to assess their progress, give emotional support and encouragement, help with goal setting and problem solving supports

Facilitate house meetings to review housekeeping issues

Advocate for and represent the client’s needs in house meetings and with other community/governmental agencies

Encourage clients to abide by house rules through positive reinforcement and role modeling.

Monitor the clients’ adherence to the house rules and reports all violations immediately to the House Manager.

Assign and enforce restriction and/or consequences for rule violations.

Regularly conduct client bed checks.

Maintain a daily written log regarding house and client activity

Facilitate resolution of conflicts between client(s) in the home through positive communication and supportive listening

Organize and conduct workshops to promote mental and physical well-being, life skills and self-care

Monitor and ensure the safety and comfort of client(s) and the security of the home.

REPORTING

Summarize/organize information for shura in event that a unique case has arisen for current residents for decision making

Provide weekly update in staff meeting regarding client progress.

Maintain case notes, resident records, documents, forms and statistical information

Maintain an updated track of expenditures, dispersal of financial assistance to residents, inventory of groceries and household items, inventory of donations, etc.

OUTREACH

Liaise with other services, agencies and professionals

Develop positive relationships with various community partners including Police, CAS, client family members, masajid, neighbours and Property Management personnel.

Maintain current knowledge of issues sand resources related to abuse and violence to provide presentations and public awareness activities about services and issues of abuse

Facilitate community networking, attend meetings and workshops as needed

AD HOC

Handle donation pick-ups for the house

Participate in all scheduled training sessions

Participate in mandatory counselling and mental health meetings once a month

Assist House Manager in ensuring housekeeping services such as laundry, housecleaning and maintaining supplies are completed