Come join us and make a difference in the world!
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Discover more at www.necsws.com
Job Description
This role is reporting directly to the Regional Coordinator. Working in a team undertaking the screening of babies in the first few days of their new life, you will be a reliable individual with good communication skills and at ease working with mothers and very young babies. You will be passionate about delivering a family-friendly yet professional experience for both mother and baby during the screening process.
MAIN RESPONSIBILITIES:
To promote a professional, welcoming, and caring environment – endorsing a family-friendly approach to care.
Communicate with and provide information for parents concerning hearing screening – obtain parental consent
To carry out the hearing screening of Newborn babies
To inform parents of the screening outcome as dictated by Local & National Hearing Screening Programme (NHSP) protocols.
Record clinical and test data accurately and ensure a timely transfer of information to the manager.
To ensure patients and families retain their dignity, privacy, and individuality always and maintain the confidentiality of the data.
Be aware of child protection issues and adhere to local procedures.
To maintain up-to-date knowledge of procedures and policies relevant to this post.
To always ensure the safety and security of equipment and report any problems to the Hearing Screening Operational and Regional Coordinator at the earliest opportunity.
To take part in a rota to cover sickness and annual leave of colleagues as appropriate.
To be able to work flexibly when required.
Qualifications
Excellent Customer Service Skills.
Proven record of working with people.
Strong IT skills are essential for this role.
Healthcare background is desirable
Additional Information
Employees of NEC Software Solutions are entitled to the following Company funded benefits:
A Group Pension Plan with fantastic employer contributions
The role offers a competitive salary
Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
At NEC, the health and safety of our colleagues and protection of the environment are paramount and a measure of our success. We strive to ensure a safe working environment and arrangements to support this.
All offers are subject to satisfactory vetting/GARDA and reference checks
NEC is an equal opportunities employer, welcoming applications from all communities.
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