Are you passionate about customer service with excellent time management skills?
Are you persistent and will keep going to get the answers you need for your customers?
Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.
You will be the face of the Neptune Pacific Direct Line, continuing to improve and enhance the customer experience. This position will interact with all functions of the Neptune Group to ensure the smooth and efficient processing of import and export services.
What you will be doing:
Here’s what you’ll bring to the table:
This role is based in Parnell. You will be process oriented with excellent attention to detail. Your time management skills and ability to prioritise will be essential in ensuring outstanding outcomes for the business. You will love working as part of a team and at the same time can also work autonomously to ensure we are meeting deadlines. It goes without saying you will have brilliant communication and interpersonal skills, with the ability to build rapport with internal and external customers.
In return we offer a challenging and stimulating environment. You will have the right to live and work in New Zealand at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.
Our NPDL Contribution:
If you are someone who enjoys a fast-paced environment, with lots of variety and a diverse workload, this could be the role for you.
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