New Zealand Government Looking for Case Managers – Taupo at Waikato Full Time

About us

The work we do here at the Ministry of Social Development is unique and, in some way, we touch the lives of most New Zealanders. Our work is challenging with high public expectations – but we are passionate about it. We’re always on the lookout for people who

share our enthusiasm, can work at pace and give exceptional customer service.

About the role

As a Case Manager you help clients access a wide range of tailored support. This face-to-face Case Management position includes having in-depth discussions with clients to uncover opportunities for employment and financial independence as appropriate.

You provide a range of support such as addressing housing instability through early intervention to secure tenancy, employment, vocational and training pathways that are aligned to individual needs.

You will also work on the housing and income support queue and ensure that clients are supported financially and receiving their full and correct financial entitlement.

You partner with clients to help them navigate through changing labour markets and opportunities, with the goal of securing sustainable employment.

What skills do I need to be a Case Manager?

You need to be able to have great time-management skills and make good decisions. Strong relationship and negotiation skills are desired and the ability to motivate and empower others to overcome barriers in a non-judgmental way.

You need to also be comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges.

You need to have strong facilitation, planning and organisational skills.

What are the benefits of being a Case Manager?

The most significant benefit is being able to help people. It is an amazing feeling when you help someone get sorted financially; into work or ensuring support is there for someone who isn’t able to work.

We offer

• Induction and on-going training
• Supportive team environment
• Regular coaching and development opportunities
• Starting salary approx. $61,734k to $75,452k per annum (dependent on relevant work experience, evidenced skills and other factors).

How to Apply

Please apply online and upload your CV and cover letter that outlines your experience and motivation for the role. Also, you will need to address the following application questions in your application form:

*

• What do you think makes a great case manager and how do you see yourself fulfilling this role and responsibilities of the position?
• Tell us about your knowledge of the local community that we serve and how you gained this knowledge?
• Describe a time when you have helped someone towards achievement of a professional or personal goal and the challenges and successes of this experience?

Closing date: Friday 27th May 2022

Please note: If you currently work for MSD please apply through your myHR career portal at work.

For questions about the role, please contact Vicki O’Donoghue via email Vicki.O’[email protected]

Position Description

http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager-nov-2020.docx

Salary range: $61,734.00 – $75,452.00

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive

working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations. If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated.