New Zealand Government Looking for Infringement Officer at Auckland City, Auckland Full Time

The salary for this role is circa $60,311 to $81,624 depending on skills and experience

Location- Auckland

Kōrero mō te tūranga – About the Role

The Infringements Officer reports to the Team Leader Infringements and is part of the wider Prosecutions and Legal Services team. The Infringements team is a small one and requires a high level of responsibility and autonomy as the position is often a sole charge one.

This role is based in Auckland but has wide ranging contact and responsibility from the upper North to the deepest South of Aotearoa.This is an ideal role for someone looking to extend their legal knowledge working directly with the front-line compliance officers who issue infringement notices to alleged offenders. The team cover infringements across multiple directorates such as Border Clearance, Fisheries Compliance & Animal Welfare Compliance. We issue on behalf of the RNZSPCA and NAIT.

Once the front-line officers become aware of an offence being committed and issue an infringement notice to an offender, we take over the process. We receive calls or correspondence disputing the infringement, take payments, issue reminder notices, or prepare documents for a hearing or referral for collection action with the Courts.

Mōu – About You

To be successful in this role, you will have:

• The motivation and enthusiasm to become a subject matter expert in this diverse and challenging role providing advice on process
• Experience in dealing with customer service complaints
• A high-level computer literacy
• Can easily relate to a wide range of people from diverse backgrounds
• Extensive administrative experience
• Is diplomatic and can deal with issues discreetly
• Demonstrated experience managing and retrieving information from databases
• A legal background is ideal; but not essential

Mō te Manatū Ahu Matua – About MPI

The Ministry for Primary Industries is helping to seize export opportunities for our primary industries, improve sector productivity, ensure the food we produce is safe, increase sustainable resource use, and protect New Zealand from biological risk.

To find out more about the Ministry and what we do please click here

Ngā hua o te Mahi i te Manatū Ahu Matua: – Benefits of working at MPI

• Up to three additional (MPI holidays) leave days
• Career development and internal opportunities across the branch and organisationComprehensive 3-day MPI Induction Programme
• Parental leave ex-gratia payment
• Bi-annual MPI-paid eye test and contribution to the costs of corrective lenses/frames
• The salary for this role is circa $60,311 to $81,624 depending on skills and experience

See the benefits of working at MPI

Ngā Taki Whakahaumaru – Security checks

Low level Security Clearance

• most preferably a NZ citizen, who has resided continuously in NZ for at least the last five (5) years, OR
• is a citizen of, and/or has resided continuously in one or more of the following countries for the last five (5) years: either Australia, Canada, NZ, the United Kingdom (UK) or the United States of America (USA); and has a background history that is verifiable and can be assessed as appropriate by the NZ Security Intelligence Service (NZSIS) towards a recommendation of suitability for a security clearance at this level.
• click here to find out more about the national security vetting process and access the eligibility self-check tool.

If you do not meet these minimum criteria, we will not be able to accept your application.

To join a diverse and interesting organisation that offers a wide range of career opportunities click on our link below! Friendly

Me pēhea te tuku tono – How to Apply

To view the position description and/or apply for the role please click “APPLY FOR THIS JOB” or visit the MPI Careers Site. For tracking and reporting purposes, all applications must be submitted through our online careers portal.

To apply for this role you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.

The closing date is Midnight 3rd of June 2022

If you have any questions about the role, please email [email protected]

The Ministry for Primary Industries is committed to providing a working environment that embraces and values inclusion and diversity. Your unique talents and experience will help us deliver exceptional services to our communities in Aotearoa. In return you’ll enjoy an inclusive and flexible working environment in a diverse team of people while you’re growing your career here in NZ and internationally. We actively encourage applications from all backgrounds. If you have any support or access requirements, we encourage you to tell us when you apply so that we can assist you through the recruitment process.