Would you like to work only 27.5-hours a week (including a 30-min lunch break) to fit in with your family commitments or lifestyle, whilst still receiving a fantastic opportunity to work with exciting technology and dedicated people, while we play out part in keeping our communities safe?
If yes, this is the job for you!
About the role and our team
Our Operations Advisers are part a team who are responsible for providing electronic monitoring services 24/7. The teams are based in Wellington (Upper Hutt) and Auckland region (Penrose).
The team electronically monitors approximately 6,000 defendants and offenders in NZ, using GPS technology and software. The team also provide a prompt service on calls and emails using a PureCloud system.
The role includes some important responsibilities such as liaising with Police to coordinate a welfare check or the arrest of an individual, assisting a Probation Officer in the management of their offender, or problem-solving over the phone with defendants or offenders who are facing difficult and stressful situations.
The environment is fast paced, and energetic and our tight-knit teams are busy, focused and committed to keeping the community safe.
What you need to bring to the role?
This is a busy role, and no two days will be the same. People who are successful in this role will possess the following attributes:
Whilst training will be provided to use our inhouse systems, GPS technology and software; you must have the ability to learn new systems, be comfortable with feedback, as well as be competent with Microsoft applications including Outlook, Word, and Excel.
What we can offer you?
Choose from the following rosters:
Monday to Friday 0730-1300
Wednesday to Sunday 0730-1300
Monday to Friday 1530-2100
Wednesday to Sunday 1530-2100
Kano ārai mate KOWHEORI-19 | COVID-19 vaccinations
As part of our COVID-19 response, all people working at Ara Poutama Aotearoa are required to be fully vaccinated against COVID-19 in order to access our workplaces. This is to ensure we continue to do all we can to keep everyone safe from the impacts of COVID-19, now and into the future.
Ko wai mātou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.
As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy – Hōkai Rangi (https://careers.corrections.govt.nz/strategy).
Tono ināianei | Apply Now
To apply, please submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success – we ask that you provide examples which reflect and demonstrate our organisation values.
It is an exciting time to join us and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau. All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered.
If you want to find out more about a career with us, visit careers.corrections.govt.nz or email our team at [email protected].
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