New Zealand Rugby Looking for IT Support Specialist at Auckland Central, Auckland, New Zealand Full Time

• Fantastic opportunity to join the team behind the Teams in Black
• Exciting work environment with great benefits and training
• Broad range of responsibilities and learning opportunities

At New Zealand Rugby Commercial, we’re passionate about rugby and are dedicated to engaging fans through our digital channels. Our mission is to grow our fan base, enhance fan experiences, and drive commercial success. We are on the lookout for a friendly and experienced IT Support Specialist to join our Auckland team and help to achieve these goals.

In this role, you will be responsible for providing end-user support for laptops, Macs, and other devices to all NZ Rugby employees. You will also play a crucial role in maintaining the reliability and security of our end-user devices. Additionally, you will provide general support both in and out of the office, support wider operations teams, and assist with other duties as required.

You will join our wider Technology team in an exciting organisation. If you are looking to join a place where everyone knows each other and no two days are the same, this is the role for you!

About You

Our ideal candidate is a tech-savvy problem solver with a strong background in desktop support, who is well-versed in both Microsoft and Apple products. You are an excellent communicator, who is highly organised, and can think on your feet, all while providing great friendly service. With a tertiary qualification in information systems or equivalent experience, you are passionate about providing exceptional IT support and contributing to the success of NZRC.

About Us

At NZRC we love what we do, we work hard and have fun! You’ll be joining a team of awesome people who are passionate about the game and each other, and you’ll be backed with support to thrive in your role. We know that life isn’t all about work, so we are open to flexible working options.

We value diversity and inclusion and are committed to improving our cultural responsiveness. We embrace and respect each other’s values and we are so proud to be Rainbow Tick certified. We welcome applications from people of all backgrounds and walks of life.

Working At NZRC (Benefits)

• We have a vibrant culture and are encouraged to continue learning and growing our careers
• Our business is rugby, so we make sure you and your whānau can attend any home matches through complimentary and right-to-purchase tickets
• We foster a hybrid approach to work, you’ll be given a mobile phone so you can work on the go, whether it be at rugby grounds around the country, home for the day, or in our Auckland or Wellington office
• We have an amazing sportswear partner from whom you’ll receive a discount to use for you (and your family) so you’re “on brand” when out and about for work
• You can access a range of discounts from other key partners – like rental cars, accommodation, and banking
• We have a wellbeing discount for Health Insurance, you’ll receive a free flu shot, and access to a confidential counselling support for you and your whānau
• You will receive a bonus fifth week of annual leave to help find your work life balance
• We have an active social club who run events, and we offer optional sports activities such as boxing, touch, and netball
• We support our team members who are welcoming a child into the world in multiple ways, to help smooth the adjustment into parenthood.

Apply Now

If you think you have what it takes, then don’t delay, submit your CV and cover letter now. Don’t wait until the closing date to apply as we will be reviewing applications as we go.

Applications close at midday, Monday 9 October 2023. To be considered for this position you must be legally entitled to work in Aotearoa New Zealand and obtain a clear MOJ check.

Studies have shown that people from under-represented backgrounds, including women, are less likely to apply for roles where they don’t match the job description criteria exactly. If you’re excited about this role and think you have what it takes, but your experience doesn’t align 100%, we still want to hear from you and would encourage you to apply.

Our recruitment process is fair and inclusive and we encourage our applicants to let us know if we can make it more user-friendly for them. We value diverse perspectives and the contribution every one of our people makes to our culture. Put simply – you can be yourself here.