NFP Corp Hiring For Office Administrator / Receptionist at Markham, ON Full Time

Internal Applicants: If you are a current NFP employee with access to the employee portal, please apply by navigating in the PeopleFirst Portal: Menu > Myself > View Opportunities (under My Company).

About the Role

At NFP, we strive to empower organizations and people to overcome complex challenges and uncertainties. Our passion is building strong personal relationships based on trust, transparency, and active communication so we can create the best possible work environment for our employees and deliver the best possible solutions to our clients.

We’re looking for an experienced Office Administrator / Receptionist for our office located in Markham, ON. This position will play a vital role in the customer service and organizational strength of our business. The Office Administrator will provide administrative support, greet and direct visitors, and answer calls and emails. Qualified candidates will have impeccable verbal and written communication skills, a strong ability to multitask, and a friendly demeanor.

COVID-19 Update: Please note in some locations we’ve activated work-from-home plans for our offices. Standard operating hours generally remain intact for offices in the remote environment. Please note that this role is required to be in the office 4-5 days a week.

What You’ll Do

• Greet visitors and direct them to the appropriate offices
• Schedules meetings based on staff and room availability
• Perform clerical duties including filing, answering phone calls, answering emails, and preparing documents
• Check invoices and orders to reduce errors
• Copy, scan and organize office documents
• Provide administrative support to the operations team

What You Bring

• Typically, more than two years of work experience in an office administration position
• Passion for customer service; drive to deliver a world-class customer experience
• Exceptional verbal and written communication skills with the ability to successfully interact with a variety of people and function well both in a remote team environment autonomously.
• Proven experience working in a demanding and fast-paced environment, while making customer service a priority.
• Strong organizational and time management skills
• Ability to work collaboratively with others, in person and virtually

Who We Are

We’re NFP, a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 800 employees based in Canada, more than 6,000 employees globally, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions. NFP is the 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review).

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca/fr

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues
• A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration

Our employees are the foundation of our success.

NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

We understand that more people mean more experience, more expertise, more diversity of thought, and more opportunities to understand the world we share together. By embracing organic collaboration and innovation, we are able to integrate an array of ideas and perspectives to continuously refine what we do and how we do it.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development, and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.