Nike Hiring for NDDC Operations Manager Job at Ciudad de México Full Time

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

From our flagship website and five-star mobile apps to social media, digital marketing and the retail store experience, our teams at NIKE Digital are reimagining how design and technology meet to serve consumers more directly and personally. We invest in cutting-edge technologies and work with the most creative people in the world. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

A dynamic leader that will drive our digital operations aligned to our strategic objectives and financial targets. The right candidate will have a combination of demonstrated soft and hard skills to lead and collaborate with the broad cross-functional team that delivers the best experience to members across our core pillars of commerce, and content. They will also be able to balance an abundance of priorities and define a path forward to deliver value to every member.

WHAT WILL YOU WORK ON?

As the Leader of the Digital Site Operations team for NDDC Mexico, this position will oversee the achievement of objectives in three distinct areas:

• Unlock Strategic Features / Functionality
• Create a vision for a premium consumer digital purchasing experience for consumers in NDDC Mexico’s target markets.
• Define and prioritize key requirements against this experience to influence.
• Achieve roadmap buy-in and shipment from Digital Products and Engineering teams.
• Zero Friction Experience
• Structure always-on monitoring and escalation process in order to ensure a zero- friction shopping experience for consumers.
• Report, escalate and solve technical website problems.
• Maintain great relationships with Global Site Operations and Product Support teams.
• Seasonal Production
• Ensure all merchandise catalog is published with the correct information and at the right time during each retail season.
• Provide strategic vision of optimal process and tools that determine the team’s efficiency.
• Be the escalation point to solve blockers against key objectives or process improvements.

WHO YOU WILL WORK WITH?

Critical to delivery in these areas will be your team leadership skills managing a 3 to 4 person team, setting individual and functional objectives, developing individual and team capabilities with a focus on delivering best in class talent, process, and systems that will deliver our future growth in operations.

The key to success will be partnering with a wide variety of functional teams, both in the Mexico territory and in the APLA Geo, to drive an aligned strategy that is unique to Mexico, but interconnected with Nike’s global approach. You will work closely with the Digital Business team, Technology, Analytics, Merchandising, Planning, Marketing, NDDC, and NBHD teams.

As functional leader and people manager of this key operational function within the NDDC Mexico team, we are seeking a strong team player with deep technical commerce experience to provide immediate impact to a fast-growing business.

Proven experience driving process excellence throughout organizations is highly valued, with the ability to influence across teams and colleagues that span multiple functions and lines of reporting. At the end of the day, you are passionate about constantly finding ways to make things run better, faster and with the least amount of wasted effort across multiple operation functions.

• Completion of a College or University Bachelor’s degree.
• 5-7 years’ experience in a digital commerce or digital retail business.

• Experience building high performing teams with a digital commerce business.
• Proven ability to handle ambiguity in a fast-paced, constantly evolving work environment.

Strong presentation skills, and excellent written and verbal communication skills to a wide range of audiences including senior level corporate executives

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.