Norelco Cabinets Hiring for Scheduling Coordinator Job at Kelowna Full Time

The Organization:

Highbridge Human Capital is delighted to be leading a search for a Senior Scheduling Coordinator for our client Norelco Cabinets! Norelco Cabinets is a locally owned and operated cabinet manufacturing company celebrating their 50th Anniversary! They are recognized as a leader in their industry and delivers innovative products and services to their customers throughout Canada and the United States. Norelco has created an unwavering people first culture that empowers employees and values strong relationships and consistent service. If you have a passion for a high growth environment, creating impact, and want to be a part of an incredible team, we want to talk to you.

A Day in the life of the Senior Scheduling Coordinator: roles and responsibilities:

The role of Senior Scheduling Coordinator is an integral part of the Company. The ideal candidate must have previous scheduling experience and excellent communication skills to provide exceptional service to both internal and external customers. The responsibilities of this role may include:

• Customer communication emails and phone calls
• Meeting with Install Manager to have a firm install calendar
• Meeting with Service Supervisor to have a firm service calendar
• Schedule Installs based on delivery schedule
• Scheduling service orders based on ETA for shop to produce with assistance
• Updating service schedule sheet and Insight
• Scheduling of service appointments with assistance
• Coordinate Installers and Service Technicians in the most efficient way
• Answering Installer calls and providing information
• Answering Service Techs calls and providing information with assistance
• Ensure all jobs are completed in a timely manner
• Sending and responding to internal emails with assistance
• Assist training the Scheduling team

Qualifications

• Experience in the cabinet industry an asset
• Exceptional communication and interpersonal skills
• Experience in scheduling
• Comfortable learning new computer programs
• Ability to work well independently and within a team
• Positive attitude, punctual and excellent attendance
• Able to work well in a busy environment
• Adaptable to change

We offer:

• Great culture, high growth, collaborative environment.
• Compensation for this role includes competitive base salary based on experience.
• Comprehensive benefits package including extended medical, dental, etc.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.#HP

Job Types: Full-time, Permanent