North Fort Lauderdale Subaru Hiring for CSI Manager (Customer Relations Manager) at Fort Lauderdale, FL Full Time

NFL Subaru is looking for a Customer Relations Manager that is in charge of ensuring excellent customer service and tier I CSI.

Roles & Responsibilities :

-Ensure all customers are happy and satisfied

-Ensure sales team is following up with their customers

-Create and implement new strategies to up customer service score

-Follow up with customer needs

-Train sales in regards to customer service role when necessary

-Find, create and coordinate Subaru Events

-Receive customer complaints with pro-active and solution oriented attitude.

-Respond to google reviews

-Redeliver the car to customers who have questions

Who you are ?

-Leader

-Solution oriented

-Customer oriented

-Result driven

-Pro-active

-People person

-Looking to grow in the car business

-Positive attitude

Job Type: Full-time

Pay: $15.00 – $50.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Fort Lauderdale, FL 33309: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location