North York Community House Looking for Communications Assistant at Toronto, ON Full Time

Position Title: Communications Assistant

Start and end dates: Mid-August 2022 – March 31, 2023 ( 33 – week contract)

Hours: 35 hours per week

Rate of Pay: $27.47/hour

Reports to: Communications Manager

Location: Works remotely/Lawrence West & Allen Rd.

North York Community House (NYCH) is a dynamic community agency that has been working with residents of under-resourced and low-income neighbourhoods in northwest Toronto for over 30 years. We are committed to helping people move out of poverty in order to build strong, vibrant communities. We support new Canadians, children, youth and their families, seniors, and local residents in becoming active and engaged citizens, who are able to thrive and become leaders in their own lives and in their communities.

At NYCH, we pride ourselves on working collaboratively and creating a supportive environment. We are not perfect, but we recognize the work we need to do to improve and are constantly striving to do so. Our team has shown incredible adaptability, strength, and dedication in serving our communities during the COVID-19 pandemic, and we continue to learn and grow while dealing with the challenges of this new reality.

Position Summary:
The Communications Assistant assists Communications Manager in the implementation of NYCH’s communications plan, including social media initiatives, internal and external communications, development of collateral material, and media relations. This position supports consistent, high-quality communications across the organization and externally, helping to raise NYCH’s profile and engage diverse stakeholder groups in the work of the organization.

Main responsibilities

Overall coordination and expansion of communications initiatives across NYCH

Works with Communications Manager to implement NYCH’s communications strategy and plan.

Produces branded material, including promotional and informational collateral, social media posts to ensure a consistent visual style.

Assists in the production of written, visual, and audio content for NYCH’s website, blog, and social media channels.

Builds and implements NYCH’s content calendar with Communications Manager and measures results.

Supports fundraising initiatives through development of success stories and promotional materials.

Social media and website support

Updates social media channels, blog and NYCH newsletter on a timely basis by developing (designing and writing) content, as well as curating and editing content generated by management, staff, volunteers, and clients/participants.

Maintains and updates website content, accessibility, and SEO.

Internal Communications and Administration

Updates templates for flyers and other printed materials, and ensures consistent use by staff.

Supports staff with the creation of registration forms and program outreach through social media.

Answers enquiries from community on social media channels and website and makes referrals within the organization.

Provide other communications and event support as needed.

Required Qualifications:
Education

The minimum level of education required is a college diploma/certificate in communications, marketing, journalism, or a related field. A combination of education, training, and experience will be considered.

Experience and Skills

1+ years’ experience working in a communications/marketing position, preferably at least one within a non-profit setting.

Excellent written communication skills, and experience developing copy for websites, social media platforms, and presentations.

Strong graphic design skills and experience with Canva and the Adobe Creative Suite.

Able to make and edit videos using Premier Pro or comparable video editing platform.

Keen interest and/understanding of the newcomer and refugee experience in Canada.

Strong ability to build and maintain positive relationships with colleagues.

Able to adapt to changing working conditions, program requirements and client needs.

A successful candidate will:
Be passionate about the work we do, and about the opportunity to communicate the impact of our work

Love learning, problem solving, discovering new tools and testing different strategies

Be at their best when juggling and moving between different projects

Demonstrate their creativity and ability to inspire through words and visuals

Other Requirements:
Typically works regular hours from 9:00 a.m. to 5:00 p.m. with occasional requirement to work additional hours. This position may include some travel within the GTA. Documented proof of a valid police reference check is required for employment at NYCH, as well as an annual declaration. Candidates will be asked to declare their vaccination status during recruitment process. Successful candidates will be required to provide proof of full vaccination before or directly upon the start of their employment.

How to apply:
Please submit cover letter and resume by 5:00 p.m. on August 7, 2022, to:

Hiring Committee – Communications Assistant

North York Community House

NYCH is committed to equity and creating a respectful and inclusive workplace culture that reflects the broad diversity of communities we work with. This includes people who identify as immigrants, refugees, women, Indigenous, Black, 2SLGBTQ+ people of colour, and people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.

We thank all applicants for their interest but only those selected for further consideration will be contacted.