Northstar California Resort Hiring for Administrative Assistant at Northstar, CA Full Time

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.

Join us to create your Experience of a Lifetime!

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Seasonal Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

As a Ticket Scanning Administrative Assistant you are responsible for the administrative operations of the Ticket Scanning and the All Resort Specialist teams, as well as for providing the experience of a lifetime to our team members and guests. You are in a unique position to lead and influence our departments and to create a fun, effective environment that allows the both teams to be successful at every level.

Job Specifications

• Outlet: Ticket Scanning
• Starting Wage: $20 / Hour
• Shift & Schedule Availability: Full Time

Job Responsibilities

• Creating a team of professional, guest service oriented, and accurate ticket scanners
• Maintaining a comprehensive understanding of all products, department objectives, and scanning processes
• Creating and maintaining an employee schedule that adheres to the department budget and company expectations
• Overseeing departmental payroll and ensuring time and labor accuracy
• Update tracking systems for Resort Specialist Traiings
• Providing attendance feedback and development opportunities to Ticket Scanning Manager
• Taking ownership of daily staffing
• Taking initiative to improve operations and experiences
• Ensuring effective daily administrative management of the department
• Promoting, embracing, and adhering to Vail Resorts’ Mission and Core Values

• Working on the frontline, scanning tickets as needed
• Performing other duties as appropriate

Professional Requirements

• Passion for guest service and the ski and snowboard industry
• Organization, accountability, responsibility, and punctuality
• Enthusiasm, with an engaging personality and exceptional communication skills
• Professional guest service experience
• Professional administrative experience
• Previous Vail Resorts leadership experience is a bonus

Job Requirements

• Must be at least 18 years old
• High school diploma or equivalent required; college degree preferred

• Ability to stay enthusiastic and perform well in busy and stressful situations
• Ability to make independent decisions, and take ownership of outcomes
• Ability to work holidays and weekends as necessary

The budgeted range starts at $20 – $22. Actual pay will be adjusted based on experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 467168