NorthWest FabWorks Hiring for Office Administrative Assistant Job at Parksville Full Time

Job Overview:

Northwest Fabworks is looking to hire a dynamic member of our team in the sales and customer service department. This position will be involved in front-line customer service over the phone and helping customers (post COVID-19) attending our shop. Aside from customer service a successful applicant will conduct basic bookkeeping entry, administrative tasks, and sales support. This role is perfect for someone with an extremely positive attitude and self-starter tendencies. Growth opportunities into an Office Manager or Marketing position is possible within 24 months. The successful applicant will receive formal training from professional bookkeepers as well as training on ecommerce and sales CRM software. Applicants with an interest in 4×4 or automotive hobbies that also fulfill the appropriate personality traits will receive preferred placement.

Job Responsibilities:

1. Coordinate with Bookkeepers

2. Receive Training under Bookkeepers

3. Answer the phone and filter messages to the appropriate parties

4. Create follow up and close support tickets

5. Answer sales calls and generate leads and deals in Sales CRM software

6. Train to become a product expert

7. Access a database of support solutions to answer or elevate client questions or problems

8. Send and process credit applications

9. Process payments from clients

10. Pay vendors and invoices

11. Generate invoices based off quotes

12. Conduct general administrative tasks

13. Manage executive schedules and book appointments

14. Conduct client care calls and post-purchase follow up

15. Process payroll

16. Monitor Social Media and Discussion Platforms

17. Website Updates / Coordinate updates.

18. Execute Marketing Strategies

19. Purchasing – General

Skills:

Positive Attitude

Advanced Computer Skills

Sage 50 (Preferred but we are training all candidates)

Ecommerce platforms (Preferred but we are training all candidates)

Required Work Experience:

Experience in an automotive environment is preferred.

Experience in an office environment is preferred.

Experience in customer service and support is preferred.

Education:

Diploma or post-secondary education (preferred)

High school diploma (mandatory)

Automotive Technology (preferred)

Part-time hours: 40 per week

Job Types: Full-time, Part-time

Salary: $37,440.00-$62,400.00 per year

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Vision care

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 1 year (preferred)
• receptionist: 1 year (preferred)

Work remotely:

• No