Nottingham Trent University Hiring for Student Services Manager (Financial and International Student Support) Job at Nottingham, England , UK Full Time

About the role

We are seeking to appoint a highly motivated and pro-active Student Support Manager (Financial and International Student Support) to join are our award-winning Student Support Services Team. In this role, you will lead and develop a range of high quality and responsive support services for students in the areas of student funding and financial advice, financial capability and international student support. You will strategically plan and monitor service delivery and effective use of resources, oversee professional practice and compliance, and evaluate and develop services and related business processes. You will work collaboratively across the university shape strategy and service provision to enhance the student experience, as well as contributing to process and policy change and leading new support initiatives.

With excellent people skills you will have the ability and experience to lead and motivate a diverse team and develop excellent working relationships across services and externally. You will have experience of leading a student facing support service ideally in the area of student financial support / international student support and an excellent understanding of the related regulatory frameworks and systems.

A proven ability to plan strategically as well as focus on operational detail is key as are strong organisational and influencing skills. You will demonstrate a strong commitment to improving services and outcomes for students and the ability to work flexibility and creatively to ensure our services are agile and responsive to changing demands and strategic priorities.

Please include a supporting statement (max 1200 words) with your application, detailing how your experience and skills match the job description and person specification.

Interview Date: Tuesday 6th December 2022

If you have queries about this role, please contact Susanna Moulton, Deputy Director of Student Support Services (email: [email protected])

Join Us

NTU is a great place to work. We take care of our colleagues with flexible and competitive packages, and the opportunities for genuine professional progress. We respect and value all our staff, because we know that it takes a strong and diverse workforce to maintain the kind of success we’ve achieved.

Our award-winning research is celebrated around the world, and we’re proud of our strategic partnerships. It’s all down to the ability of our people to shape, create and innovate, in whatever capacity they work with us. Our continued success — underpinned by the number of prestigious national awards we’ve won — has hinged on two commitments: creating excellent global collaborations, and harnessing the talents of all our people.

NTU is a university at the peak of its powers, but we know we can still go even further. Join us in our mission to become ‘the university of the future’ — seize the challenge and adventure of working with an organisation where progress never stops.

This is your career, reimagined.

NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

We’re proud of how far we’ve come. With a shared vision, we are a community of more than 4,000 colleagues, all committed to our goal of becoming ‘the university of the future’. Do you have the passion to help us to go even further? www.ntu.ac.uk

This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.