NSW Government -Transport For NSW Hiring for Senior Software Engineer (Salesforce) Job at Sydney, Australia Full Time

About us

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate road, rail, bus and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.

About IT at TfNSW

IT for Transport provides the tools, information and services that enable 30,000 employees to deliver a smart and efficient transport network. We bring the future to our people by delivering innovative solutions and minimising business disruptions, building an engaged and connected workforce through tech-enablement. This is an exciting time to join the team, with a committed annual investment of $700m for progressive technology projects including bots, apps, AI solutions, autonomous 3D mapping drones, cybersecurity and transforming cameras across our network.

The Opportunity

Transport for NSW is currently recruiting for a Senior Software Engineer (Salesforce) to join the CRM team of IT for Transport branch within our Corporate Services Division.

You role delivers working and reliable data and software components, continuously developing and assessing the systems to keep abreast of new technologies and applying this knowledge to new and existing related systems to meet organisational objectives. You will also be overseeing the pipeline of work, prioritising the changes and working with the stakeholders to deliver results

The main responsibilities for this role are, but not limited to:

• Deliver technical expertise, to a diverse range of stakeholders, to support the operation of Transport applications, including providing technical support.
• Influence and deliver quality software for software projects by undertaking all aspects of the software development life cycle to meet development stream objectives.
• Analyse and translate both functional and non-functional user requirements to convert and create quality software design and system specifications.
• Contribute and develop quality software by creating software feature design specifications to deliver quality software solutions.
• Conduct verification, debugging and testing in a local environment to deliver stable and functional software that performs to documented requirements.
• Maintain accurate system bug tracking data and all related systems documents to monitor their compliance to agreed quality standards.
• Undertake appropriate testing, using suitable tools for diagnosing and rectifying issues, and support application software releases and development updates to guarantee performance, functionality and reliability objectives are met.
• Exposure to CI/CD tools including branching strategies
• Understanding of SFDX cli
• Mange multiple deployments and manage the release process

For more information please click here to view a copy of the role description.

Direct Reports

The role will have a variable number of direct and indirect reports (depending on business/project requirements).

About You:

To be successful in these roles you will need:

• Extensive and demonstrated experience in delivering CRM solutions in a federated or multi-sourced environment.
• Demonstrated experience in Services Cloud, Marketing Cloud and Customer experience portals including payment portals.
• Demonstrated experience in managing and leading a team.
• Excellent stakeholder engagement with an ability to build quick relationships.
• Strong Communication skills and a can do attitude.

Salary and Benefits

The salary for this position is Transport Grade 9 ($138,670 – $155,309) plus 10% superannuation and annual leave loading.

How to apply

To apply for this position, please answer all questions within the online application process and submit a resume.

Applications Close: 11:59PM, Sunday 21st August 2022

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and are proud to be recognised as a FlexReady Certified employer for our flexible work policies, offerings and practices. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Jagadeesh Sethuraman at [email protected].

Learn more about how Transport supports people with disability and those providing care via https://www.transport.nsw.gov.au/about-us/careers/people-disability

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Working with Transport gives you access to a range of benefits that help you balance work with the things that matter to you. Look through our Employee Benefits Guide to learn more.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

• appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or
• an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.