NTT Hiring For Unified communication System Analyst at Singapore Full Time

• Consult with users to identify, define and document business needs and objectives, functional requirements,
• business/operational processes, problems, input and output requirements, and levels of systems access.
• Manage among end-users, technical analysts, information technology analysts, consultants and other IT teams in
• the feasibility assessment, analysis, design, configuration, testing and maintenance of the existing or new systems
• to achieve optimal operational performance and quality.
• Track and fully document changes for functional and business specifications; write detailed universally understood
• processes/steps/requirements for use in training.
• Identify opportunities for improving business processes, user interface, functionality through information systems
• and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or
• operational changes.
• Work with multiple teams including vendors to analyse requirements, perform impact analysis for enhancements.
• Define the training materials and conduct formal system and user training sessions; facilitate train-the-trainer
• approach. Assist in training/mentoring other staff on the project.
• Anticipate, analyse, address and resolve any functional or non-functional issues or risks either independently or
• together with the relevant stakeholders and propose alternative solutions as necessary, with consideration of
• timeline.
• Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and
• support

Key Requirements:

Suvarna Hegde

EA Reg. no. R1331368 | EA License no. 21S0759