NZ Gov MBIE
- Manage risk to protect our borders
- Permanent full time role, based at Auckland Airport or Auckland CBD
- Starting salary circa $69,369 (plus penal rates and opportunities for overtime)
About the role
Immigration Border Operations facilitates the entry of legitimate passengers and keeps immigration risk offshore by working collaboratively with other teams in INZ and other border agencies. We also ensure risk is managed at the earliest possible point in the immigration process and provide assurance for the immigration system.
Border Officers undertake both offshore and onshore duties within Immigration Border Operations. The role is critical not only for managing risk with the large volumes of people that come through New Zealand’s border, but also for creating a positive first impression of New Zealand.
A Border Officer rostered on Onshore duties would be responsible for engaging with passengers on arrival, gathering information, investigating facts, assessing risk and making a determination regarding whether the passenger meets New Zealand entry requirements according to policy and legislation. You will be responsible for applying Immigration legislation and policy in a fair and firm manner.
Immigration Border Operations sits within the Border and Visa Operations branch of Immigration New Zealand (INZ), a group within MBIE. Border and Visa Operations play a critical role in ensuring quality and up-to-date visa and border entry decisions. We ensure INZ’s visa decision-making offices (both offshore and onshore), and the border operations function effectively.
Full training will be provided to enable you to carry out these tasks.
Skills and experience required:
- Team work
- Flexibility and adaptability
- Energy, determination, self-awareness, resilience and the ability to multi-task to achieve organisational objectives
- The ability to communicate effectively with a wide range of people from a variety of backgrounds, cultures and socio economic groups
- Proven decision making ability
- The ability to analyse complex information
- Experience in writing high level quality reports under pressure
To apply for Immigration New Zealand roles, applicants must be New Zealand citizens or New Zealand permanent residents. You must also be eligible to obtain and maintain appropriate airport security clearances (check your eligibility here). Note, it is essential to have no criminal convictions to obtain the necessary clearances.
Shift work and roster pattern:
All Border Officers are required to work on a rotating roster which includes weekends, night shifts and public holidays. You will be required to work an average of 40 hours per week on a rotating shift pattern that spans 24hours/7days a week operation. Your shift pattern may change regularly depending on training and operational requirements. The shift roster will be set by your manager. A large degree of flexibility is required and there are times that you will be required to work additional hours to complete the requirements of your role.
Recruitment process:
- Panel interview
- Written and verbal assessment
- Reference checking
For your application to be considered, please ensure you answer all pre-screening questions upon application.
Ētahi kōrero mō MBIE – About MBIE:
As one of New Zealand’s largest government agencies, the work we do impacts the lives of all New Zealanders. We work to increase household incomes by helping businesses to be more productive and internationally competitive, increasing opportunities for all New Zealanders to participate in the economy through improved job opportunities, and by ensuring quality housing is more affordable.
This is all echoed in our Māori identity – Hikina Whakatutuki – which broadly means “lifting to make successful”.
How to apply:
Click on the APPLY button below in order to be directed to our on-line careers website. You may view a position description at this site, as well as complete the on-line application. A CV and covering letter are both mandatory to be able to consider your application. For tracking and evaluation purposes, all applications must be submitted via our on-line process.
If you have any further questions please email Mel Holland at [email protected] quoting reference MBIE/1569576.
Applications close at 5.00pm Sunday, 10 October 2021.
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