At Aoraki / Mount Cook Alpine Village Ltd, we offer more than just a place to stay – we offer a lifestyle and an experience. We welcome both local and international guests and applicants to experience the adventure and enjoyment of this unique environment in an iconic New Zealand location.
Duty Manager
As the first point of call, our Guest Services team provides professional and efficient service to exceed the needs and expectations of all guests. The Duty Manager is responsible for maintaining the standard of sales and service given across the hotel. While the role sits primarily within the Guest Services team, the Duty Manager is responsible for assisting all departments to ensure guests’ needs are met to the highest standards of service. Previous experience in a Front Office/Guest Services hotel environment is essential, preferably in a Duty Manager role. You will be required to communicate across many cultures and demographics, thereby good written and verbal communication skills must be exhibited. Relevant qualifications in hospitality and/or tourism, as well as previous experience in leading teams, will be preferred for this role.
In this role, you will be responsible for:
What do we need from you?
Why us?
Some of the perks of joining our team at a historic hotel in an incredible part of New Zealand:
Does this sound like the place for you?
Our teams live and work together so it’s important that you have a positive attitude and enthusiasm for the hospitality industry. At the heart of our service, your ability to build rapport with our guests and share your knowledge and passion for the local surrounding area is the key to success.
Further Information
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