Log In
Sign Up
Canada
O2E Brands Hiring For Start-Up Operations Manager at Vancouver, BC Full Time
The Opportunity:
Shack Shine is looking to add a Start-Up Operations Manager to join our expanding operations team. The Start-Up Operations Manager will help train and coach Franchise Partners in all aspects of running their business with a view towards increasing their revenue, profitability and customer experience. For this exciting, innovative position, we are open to candidates in the southern United States (Texas, Florida, Georgia, etc).
At O2E Brands we know that great talent comes in many forms and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please reach out to our Talent Acquisition Team at [email protected] or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.
Shack Shine is looking to add a Start-Up Operations Manager to join our expanding operations team. The Start-Up Operations Manager will help train and coach Franchise Partners in all aspects of running their business with a view towards increasing their revenue, profitability and customer experience. For this exciting, innovative position, we are open to candidates in the southern United States (Texas, Florida, Georgia, etc).
Shack Shine is an exciting, fast growing house detailing franchise. We are part of O2E Brands, the parent company of the hugely successful 1-800-GOT-JUNK?, and WOW 1 DAY PAINTING. Our mission is to become the leader in House Detailing as we work hard to build long term relationships with our valued customers.
When we say It’s All About People we mean it. We have created a hybrid work model that helps us get together to Collaborate, Celebrate and Connect while enjoying the flexibility of working where it makes sense for you. For this role’s duty and responsibility we anticipate that you will be in the office or traveling 50% of time.
A Day in the Life:
- Facilitate classroom and in-field training modules for new Franchise Partners
- Work proactively with Franchise Partners throughout North America to coach and advise in all areas of their business to ensure revenue and performance goals are achieved
- Collaborate with new owners on overcoming business obstacles within the first year of their operations
- Monitor results through weekly coaching sessions and annual field visits
- Work with the Shack Shine operations team to create and streamline new systems and best practices
- Conduct regular field visits to Franchise Partners – *up to 50% travel required
- Build long-term relationships with Franchise Partners while supporting and identify business growth opportunities
- Identify and facilitate best practices across the system
- Enforce brand compliance to maintain consistency throughout the system
- Work with the team to help build and refine our systems to achieve operational excellence
What You Bring to the Table:
- Motivated, self-starter with a proactive work ethic
- Comfort at the front of a room facilitating adult learning
- Able to handle multiple tasks and manage multiple priorities
- An understanding and knowledge of home service businesses including experience working with ladders
- Able to work with business owners on a professional level and to motivate and coach them towards driving increased revenue, profitability and customer loyalty
- Be a goal-oriented team player
- Previous entrepreneurial and/or franchise experience an asset
- Very comfortable with Google Suite and software in general
- Strong business acumen
- Have formal business training, Degree preferred
- Strong written and verbal communication skills
- Can uphold our core values of P.I.P.E.: Passion, Integrity, Professionalism, and Empathy at all times
- Able to travel up to 50% as needed
About Us:
Did you know O2E Brands has been voted one of the Best Workplaces in Canada 12 times!?Take a sneak peek into why that is, here: (https://youtu.be/DJA02gMNU-0)
Check us out on social!
At O2E Brands we know that great talent comes in many forms and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please reach out to our Talent Acquisition Team at [email protected] or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.
