O2E Brands Looking for Call Center Agent – Shack Shine at North York, ON Full Time

The Opportunity:
Shack Shine (O2E Brands) has been recognized by Great Place to Work as one of the Best Workplaces in Canada. Why? Around here, it’s all about people. We make coming to work FUN. We want people to be excited about coming to work every day!

What is it like to work at Shack Shine?

This isn’t your typical sales centre cubicle farm, or a suit and tie kind of place. We have a pretty cool and casual open office environment that makes it easy for you to meet new friends on our inclusive and diverse team. There’s no need to hide your personality around here—we want you to let your true self shine through in the work you do. We always have lots of fun stuff planned, like team bonding activities, games, competitions and more.

As a key sales player you will communicate with our customers, set up appointments, and manage truck team schedules. You’ll get a chance to flex your sales skills and show off your positive can-do attitude. We understand that work life balance is important, so while you’ll have varied hours, you’ll always have details in advance so you can plan your days.

When we say It’s All About People we mean it. We have created a hybrid work model that helps us get together to Collaborate, Celebrate and Connect while enjoying the flexibility of working where it makes sense for you. For this role’s duty and responsibility we anticipate that you will be in the office up to 75% of the time.

O2E Brands is committed to creating a safe and healthy environment for our team members, customers and community. As part of this commitment, we require all employees to be fully vaccinated for COVID-19 or qualify for an exemption under provincial health guidelines as of January 7th, 2022.

A Day in the Life:
Interact with customers over phone, chat, email and text to deliver a great customer experience

Book house dealing jobs for repeat and new customers

Proactively reach out to former/potential customers to drive repeat business

Add-on additional service to help our customer’s homes really shine

What You Bring to the Table:
An availability to work 7 days per week (Monday-Sunday) 8:00am – 8:00pm with flexibility to change shift times/days with business needs.

A persuasive communication skills and lots of personality!

An eagerness and willingness to learn and grow with us!

Able to commute to our office in North York 75% of the time

Work from home abilities 25% of the time – a quiet space, wifi of 75 MBs+ & personal computer

What You Can Expect:
Hands-on training with passionate and experienced sales leaders

Great pay with on-going incentives and giveaways

Extended health benefits package

After work team-building events

Fun events and themed parties like 80’s day, Jeopardy, pizza parties, etc.

The chance to create and achieve a list of 101 Life Goals

The devouring of many Timbits

Lots of growth opportunities within our organization

LGBTQ2S+ friendly team

If this sounds great to you, apply today! Our team is excited to meet you!

About Us:
Did you know O2E Brands has been voted one of the Best Workplaces in Canada 12 times!?Take a sneak peek into why that is, here: (https://youtu.be/DJA02gMNU-0)

Check us out on social!

At O2E Brands we know that great talent comes in many forms and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please reach out to our Talent Acquisition Team at [email protected] or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.