Old Dominion Freight Line Hiring for Damage & Shortage Claims Investigator – Starting $17.62 at Lithia Springs, Georgia Full Time

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Investigate minor damage and shortage claims and communicate with claimant relevant to the claim activity and conclusion.

Primary Responsibilities

• Gather detailed information and paperwork relating to the claim to establish carrier liability

• Determine if the claim is qualified to be paid as presented based on documented evidence

• Attempt to locate shortages on shortage claims and then process claim

• Answer calls and emails from internal and external customers in regards to claims handling and statutes

• Ensure all paperwork is completed accurately and processed in timely manner

• Transmit claims to agents or interlines when liability is established

• Provide Service 2.OD to internal and external customers

Job Qualifications

Education:

• High school diploma or equivalent

Experience:

• 1 year of claims, Over Shortage and Damage or transportation experience

• Self-motivated with willingness to learn

• Proficient with Microsoft Office and AS400 preferred

• Excellent typing and telephone skills

• Excellent verbal and written communication skills

Working Days:

Shift and hours to be determined.

Working Shift:

Shift and hours to be determined.

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

• Health, Dental & Vision Benefits

• Short Term & Long Term Disability

• Flex Spending Accounts

• 401(k) Retirement Plan

• Life Insurance

• Wellness Program

• Credit Union access, Vacation & Holiday

• “Birthday Holiday” who doesn’t love some extra attention on their Birthday?

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.