Omni Hotels Hiring for Beverage Cart Supervisor at Austin, Texas Full Time

Location

Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Beverage Cart Supervisorfor the beautiful new Barton Creek Country Club! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World’s Best Awards 2023

The Beverage Cart Supervisor is responsible for overseeing the daily operations of the Beverage Cart team, ensuring efficient service, adherence to safety protocols, and an outstanding guest experience on the golf course. This hands-on role supports the Beverage Cart Manager by supervising team members, managing inventory, and upholding high service standards.

Responsibilities

• Supervise Beverage Cart Attendants to ensure smooth daily operations and adherence to service protocols.

• Monitor and maintain proper inventory levels for carts, requisitioning supplies as needed.

• Assist with setting up and restocking beverage carts and the halfway house to ensure readiness for service.

• Perform duties of a Beverage Cart Attendant as necessary to support operations.

• Train and mentor new Beverage Cart team members on customer service, safety, and golf course etiquette.

• Provide ongoing coaching and support to team members to maintain a high level of performance.

• Assist in scheduling staff to meet business demands and ensure adequate coverage during peak times.

• Maintain a professional demeanor and ensure the team delivers friendly, prompt, and courteous service.

• Respond to guest inquiries and resolve issues promptly, escalating complex matters to the Beverage Cart Manager as needed.

• Enforce all safety standards and golf etiquette protocols for beverage cart operations.

• Ensure beverage carts are clean, fully functional, and properly maintained, reporting any issues to the Fleet Mechanic or Manager.

• Assist with reconciling daily sales and reporting inventory usage to the Beverage Cart Manager.

• Monitor compliance with alcohol-serving laws and company policies.

• Support the Beverage Cart Manager during departmental meetings and event preparations.

Qualifications

• Ability to compute basic arithmetic, particularly in cash handling situations.

• Knowledge and experience in beverage service, including alcoholic drinks.

• Prior supervisory experience preferred.

• Must be at least 21 years of age.

• Maintain current TABC and Food Handler certifications.

• Customer service-oriented with excellent interpersonal and communication skills, an outgoing personality, and the ability to perform under pressure in a fast-paced environment.

• Flexible schedule, including availability to work weekends and holidays.

• Demonstrates strong leadership and teamwork abilities.

  Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

Job LocationsUS-TX-Austin

Posted Date1 day ago(12/8/2024 6:53 PM)

Requisition ID 2024-117067

of Openings 1

Category (Portal Searching) Golf Resort Operations