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ONE VOGUE PTE. LTD. Hiring For Customer Service Executive [ 5 days | Training Given ] at Bukit Merah Full Time
Customer Service Executive [ 5 days | Training Given ]
ONE VOGUE PTE. LTD.–Bukit Merah
7 minutes ago, from jobsDB Singapore
Responsibilities
- Handle all inbound calls from hotlines
- Pursuant and offer customers attractive package to retain them
- Contact account holder via phone and email to remind them on their outstanding payments and commit dates for payment.
- Build and maintain relationships with customers by liaising directly with customers on any queries/issues related to billing.
- Monitor and follow up with account holders on payment dates.
- Raise waivers or credit notes for customer dispute cases when necessary
- Maintain accurate and timely records and tracking of all billing cases
- Assist in the preparation of reports and accounts loading.
- Help in sending statement of account, reminder letters and tax invoices to account holders.
- Any other ad hoc administrative duties.
Requirements
- Able to demonstrate diligence, meticulous traits and customer centric qualities
- Good interpersonal & phone communication skills.
- Strong understanding how subscriber life cycle works
Kim
R22106739
One Vogue Pte Ltd
19C9629
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