OneSource Staffing Solutions Hiring for Senior Business Analyst at Dunmore, Pennsylvania Full Time

focus on all aspects of the end-to-end internal user and end customer
experiences within an Agile framework support the product roll-out plan
and post-implementation success measurement (i.e., KPIs) to inform
future product iterations provide key support for initiatives that
explore and test new experiences in market and initiatives that leverage
customer insights to rearchitect the current experience. Your
Responsibilities Include Independently work with business partners and
initiative owners to understand the end user’s needs and pain points to
define the requirements in agile stories for development Support the
Product Owner and the agile team to clearly capture and analyze
acceptance criteria and to define and sequence the work (e.g., MVP –
minimum viable product and beyond, go to market strategy, release
schedules) Collect, clean, and analyze data to assist team in making
data-driven decisions and determine business case and sources of value
Salesforce product knowledge and 6 months hands-on administration
experience with Salesforce Experience as a Salesforce administrator,
developer, or Business Analyst Ability to perform administration tasks
in Salesforce, including but not limited to: helping users develop
reports, assigning user permissions, resetting passwords, maintaining
data quality, adding values to drop down fields, and running backups.
Lead team Refinement sessions and maintain the team backlog in Jira Flex
to support all aspects of business analysis as needed (e.g., lean
documentation, current state analysis, roadmaps, customer interviews,
facilitate workshops, participant in journey mapping, etc.) Develop a
deep understanding of current business processes to ensure the product
is built and is practical within existing business rules Proactively
share insights and progress to promote a team and customer-centric
culture and connect the dots across experiences to inform the broader
IPS organization Collaborate across agile teams within the IPS Journey
and across other Constituent Journeys (Workplace Solutions Group,
Product, and Customer) Support recurring production releases and assist
with testing/validation efforts to ensure acceptance criteria is met on
stories being developed